Senior Site Reliability Engineer

Join CellPoint Digital: Shape the Future of Payments with Us!

At CellPoint Digital, we're revolutionizing the way businesses in the air, travel, and hospitality sectors manage their payments.

With our Leading Payment Orchestration Platform, we're turning payments into a strategic advantage, helping clients optimize their payment experience to boost profits, maximize approvals, lower costs and take control of their payment, resulting in more money to the bottom line.

We believe payments should be a strategic asset, delivering financial, customer, and operational value. Our vision is to unify the payment ecosystem, opening up a world of opportunities for leading brands in the air, travel, and hospitality industries. We transform the payment supply chain from a cost center into a profit engine, turning every transaction into an opportunity for growth and competitive advantage.

At our core, we're innovators and problem-solvers united by five key values: Mission First, Ownership, Trust & Transparency, Driven, and One Team. We're ambitious professionals who embrace accountability and transform payments together.

Our diverse community spans the globe, with hubs in Copenhagen, Dallas, Dubai, London, Miami, Pune, Buenos Aires, Bogota, Mexico, and Singapore, along with remote team members worldwide. We celebrate the unique perspectives and experiences that make our team extraordinary.

Join us as a Senior Site Reliability Engineer on our mission to turn payments into possibilities!

Senior Site Reliability Engineer

The Site Reliability Engineering (SRE) team ensures the reliability, availability, scalability, and performance of a mission-critical payment orchestration platform. The platform operates in a high-volume, API-driven environment and supports integrations with multiple payment service providers.

SREs collaborate closely with the engineering, product, security, and operations teams to maintain resilient systems, lead incident response, implement release management processes, and continuously improve platform stability through automation, observability, and infrastructure best practices.

The Senior SRE provides technical leadership across the SRE function, owns reliability strategy, release management, major incident leadership, and security posture initiatives.

All SRE roles include participation in a 247 on-call rotation.

How You Will Make an Impact:

• Lead major (P0/P1) production incidents, including cross-team coordination

• Define and evolve reliability standards, SLIs, SLOs, and alerting practices

• Architect and review highly available, fault-tolerant systems on GCP

• Drive large-scale automation initiatives to reduce operational risk and on-call load

• Lead release management strategy for production deployments

• Own complex Terraform designs and infrastructure reviews

• Partner with Security and Platform Engineering to define and strengthen security posture

• Mentor Junior SREs and SREs and review operational documentation

• Communicate clearly with senior leadership during critical incidents

Skills you will have fine-tuned:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field

• 6+ years of experience in SRE, DevOps, or platform reliability roles

• Deep expertise in GCP, including Kubernetes (GKE), CloudSQL, Spanner, networking, and IAM

• Experience supporting high-volume, mission-critical payment or financial systems

• Advanced hands-on experience with Terraform and infrastructure automation

• Proven ability to lead major incidents and influence cross-functional teams

• Excellent communication, documentation, and stakeholder management skills

• You are eager to bring your unique talents and authenticity to the CellPoint Digital community.

• You're constantly curious and a lifetime learner.

• You have excellent communication and relationship-building skills.

• You enjoy leading and supporting cross-functional initiatives and projects in a team where you are empowered and accountable.

• You thrive in a fast-paced environment and the challenge of managing multiple projects simultaneously while prioritizing high-return work.

• You approach challenges with a solution-oriented mindset.

• You are able to thrive in a remote first arrangement with a distributed organization in multiple time zones.

What's in it for you:

• We offer you the opportunity to be an innovator, challenge the status quo, and redefine the payments category

• Competitive salary in a fast-growing start-up

• Medical insurance with coverage for dependents (parents, spouse, children)

• Rewards & Recognition system

• Opportunity for personal and professional growth in a dynamic industry

What makes CellPoint Digital a leader in the payment landscape isn't just our technology - it's our people and how we work together. We've built a global community where diverse talents and perspectives unite to create innovative solutions.

When you join us, you become part of something bigger: a collaborative culture that crosses borders and disciplines, bringing out the best in every team member to deliver breakthrough results for our clients and partners.

Together, we are transforming the payments industry - challenging, supporting, and inspiring one another in the process.

Please note, we retain applicant data for 12 months for recruitment purposes and future opportunities, after which it is securely deleted. At CellPoint Digital we are committed to be globally compliant with robust data protection.