Role: Senior ServiceNow Developer
Exp: 6+ Years
Location: Visakhapatnam, India
Mode: Permanent
Skills: ServiceNow
Description:
The Senior ServiceNow Developer is responsible for designing, developing, configuring, and
maintaining solutions on the ServiceNow platform. This role provides technical leadership,
drives platform best practices, and collaborates with cross-functional teams to implement
scalable and secure ServiceNow applications. The ideal candidate has deep expertise across
multiple ServiceNow products, strong problem-solving skills, and the ability to translate business
requirements into technical solutions.
Key Responsibilities:
- Platform Architecture & Development
- Design, develop, and implement complex ServiceNow solutions using Flow Designer,
- Business Rules, Client Scripts, UI Policies, Script Includes, Integrations, and custom
- applications.
- Lead technical design for enhancements across modules such as ITSM, CMDB, Asset or
- others as required.
- Develop and maintain ServiceNow catalog items, workflows, record producers, and
- custom applications following platform best practices.
- Integrations
- Build and support integrations with external systems using REST/SOAP APIs, MID
- Server, IntegrationHub, web services, and authentication methods like OAuth and
- SAML.
- Troubleshoot integration failures and optimize performance.
- Platform Administration & Governance
- Maintain and enhance platform performance, security, ACLs, roles, and access controls.
- Lead upgrade planning, clone management, and regression testing.
- Ensure development follows ServiceNow coding standards, scope separation, and
- governance frameworks.
Required Qualifications:
- 6+ years of hands-on ServiceNow development experience.
- Strong understanding of JavaScript, AngularJS, Glide API, and general web
- technologies.
- Expertise in multiple ServiceNow modules like ITSM, ITOM, HRSD, CSM, SecOps.
- (ITSM is required; others a plus).
- Experience with Service Portal, Workspace, and UI Builder.
- Proven experience integrating ServiceNow with third-party tools.
- Strong understanding of relational databases, CMDB, and data models.
- Familiarity with ITIL concepts and enterprise IT processes.
- Excellent communication, documentation, and problem-solving skills.
