We help the world Be Everyday Ready
™
Today's threatscape is relentless. So are we. At Cyderes, we specialize in building practical IAM, exposure management, and risk programs, and stopping active threats fast with MDR that works with your existing security tools — all augmented by AI and driven by seasoned operators. Our tireless global team is laser-focused on cybersecurity, arming organizations with the people, platforms, and perspectives they need to conquer whatever tomorrow throws their way.
About the Job:
A managed service Senior Security engineer in the daily operations of the system, ensuring the system runs and that they complete requests via ticketing systems with SLAs. You require hands-on experience with SailPoint IIQ and managing its business as usual type tasks and enhancing the solution in production.
Responsibilities:
- Demonstrate in-depth technical capabilities and in Identity Governance and Administration(IGA) Operations
- Lead daily operations within a client project - ability to fulfil project needs and, while acting independently or as part of a larger team
- Conduct discovery workshops and interview business owners for gap analysis and propose best practices and future state
- Share IGA best practices with team members to help enhance the IGA centre of excellence
- Provide technical support to the IGA operations team and troubleshoot issues in production
- Support closure of IAM-related support tickets with agreed metrics
- Help gather business and technical requirements from the customer/application owners
- Provide input to functional and technical design where required
- Create customer delivery documentation such as configuration documents, test plans, operations manual and run books
- Provide and tech leadership to the members of the IGA team
- Quality assurance checks for enhancements and updates
- Build relationships and help communication between customers and the IAM operations team
Requirements:
- 5+ years of hands-on experience in SailPoint IdentityIQ:
- Installation and configuring
- Develop lifecycle workflows
- Onboarding applications with automated provisioning
- Configure reports and dashboards
- RBAC and Access Reviews
- Troubleshoot P1/P2 issues
- Experience with the web technologies such as XML, SPML, Web Services (SOAP/REST), web and application servers
- Experience with Java or BeanShell and PowerShell required
- Experience with databases (such as Oracle, MSSQL, MySQL)
- Experience installing complex applications on UNIX/Linux platforms
- Experience building custom API integrations
- Proficient Custom objects and rule configurations
- Experience with SailPoint Upgrades and Patch installation
WHY CYDERES
Benefits that go beyond the basics, we support our people so they can do their best work.
✔ Medical Insurance - Employee + dependents covered
✔ Life Insurance - Protection for what matters most
✔ Hybrid Work Model - 2-3 days in office
✔ Maternity & Paternity Leave - Time for the moments that matter
✔ Paid Time Off - PTO + sick & casual leave
✔ Bereavement & Volunteer Time - Give back to your community
✔ Professional Development - Reimbursement program
✔ LinkedIn L&D Platform - Thousands of courses at your fingertips
✔ Mobile Phone Reimbursement - Stay connected, on us
Cyderes i
s an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status.
Note: This job posting is intended for direct applicants only. We request that outside recruiters do not contact us regarding this position.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
