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Role Overview
The Sales Representative is responsible for driving event revenues by sourcing, converting, and managing corporate events, social functions, private parties, and brand activations. The role involves end-to-end ownership from lead generation and negotiations to event execution coordination and post-event closure.
Key Responsibilities
1. Sales & Business Development
Generate event leads through corporates, agencies, wedding planners, event managers, and local networks
Convert enquiries into confirmed business through strong follow-ups and negotiations
Achieve monthly and annual sales targets
Maintain a strong sales pipeline and forecasting
2. Corporate & Institutional Sales
Acquire and manage corporate clients for meetings, team outings, product launches, and annual parties
Build long-term relationships with HR, admin, and procurement teams
Secure repeat business and annual contracts
3. Event Planning & Coordination
Act as the single point of contact for clients from enquiry to event execution
Coordinate with operations, kitchen, bar, and service teams to ensure flawless delivery
Prepare event orders (BEOs) with clear menu, setup, and timing details
4. Pricing, Contracts & Billing
Prepare proposals, menus, and commercial terms
Negotiate pricing while maintaining target margins
Ensure timely advance collection, contracts, and payment closures
Coordinate invoicing and follow-ups for outstanding payments
5. Marketing & Promotions Support
Work with the marketing team to promote offerings and packages
Support digital listings on platforms like Insider, Dineout, venue portals, and aggregators
Provide content inputs for brochures, decks, and social media
6. Guest Experience & Service Recovery
Attend key events and ensure client satisfaction
Handle escalations and ensure service recovery
Collect feedback and testimonials post-event
7. Reporting & MIS
Maintain detailed MIS for enquiries, conversions, revenues, and collections
Track performance against targets and share weekly/monthly reports
Provide market feedback on pricing, demand trends, and competitor activity
Skills & Experience
2-6 years of experience in sales (catering/ hotel or large venue preferred)
Strong corporate and social events sales network
Excellent negotiation, communication, and presentation skills
Strong coordination and execution capabilities
Job ID: 143283393