Academic Counselor | Job Description
Senior Sales Manager/Sales Manager International Sales (Global Education)About JetLearnJetLearn is Europe's leading coding academy for children aged 516, delivering highly personalized 1:1 live online coding and robotics programs. Serving families across 18+ nationalities, JetLearn operates as a truly global education organization.
Our curriculum is designed and reviewed by alumni and teaching experts from world-class institutions and organizations including MIT, Stanford, Harvard, IIT, Google, Microsoft, Meta, INSEAD, and more. Classes are delivered by the top 1% of tutors worldwideprofessionals with strong computer science backgrounds and proven teaching expertise.
At JetLearn, we don't just sell courseswe partner with families globally to shape future-ready learners.
Role OverviewWe are looking for an Academic Counselor International Sales to join our growing global team. This role is designed for professionals who believe in advisory-led selling, relationship building, and delivering meaningful educational outcomes for international families.
You will act as a trusted education advisor to parents across global markets, understanding each learner's aspirations and guiding families toward the most suitable learning pathways within JetLearn's ecosystem.
Key Responsibilities1. Consultative Engagement & Relationship Building- Serve as a trusted academic advisor to international parents, understanding their child's learning goals, strengths, and future aspirations.
- Conduct structured discovery conversations with parents post-trial classes to assess fit, readiness, and long-term learning pathways.
- Provide thoughtful, needs-based recommendations rather than transactional selling.
2. International Market Sales & Enrollment- Manage and convert qualified inbound leads generated through global marketing initiatives.
- Engage with parents across different geographies, cultures, and time zones with high professionalism and cultural sensitivity.
- Clearly articulate JetLearn's value proposition, curriculum depth, learning outcomes, and global differentiation.
- Guide families through enrollment decisions with transparency on pricing, packages, and learning milestones.
3. Stakeholder Communication & Follow-Ups- Respond promptly and professionally to parent queries via calls, emails, and WhatsApp.
- Maintain consistent, value-driven follow-ups focused on addressing concerns, sharing insights, and supporting decision-making.
- Build long-term relationships that encourage renewals, upgrades, and advocacy.
4. CRM, Planning & Execution Excellence- Maintain accurate and detailed records of parent interactions, learner profiles, and progress in the CRM system.
- Track pipeline health, conversion metrics, and monthly performance against defined goals.
- Demonstrate strong planning and execution skills to manage international leads efficiently.
5. Growth Through Referrals & Advocacy- Proactively identify satisfied parents and convert them into brand advocates.
- Generate and convert referrals through relationship-led engagement rather than incentive-driven selling.
- Contribute insights from parent interactions to improve programs, messaging, and overall customer experience.
Desired Education, Experience & CompetenciesEducation & Experience
- Bachelor's degree from a reputed institution; Master's/MBA is an advantage but not mandatory.
- 24 years of experience in consultative sales, admissions counseling, business development, or customer advisory roles in a B2C environment.
- Prior exposure to international clients, global markets, or education/ed-tech is highly desirable.
Core Competencies
- Exceptional verbal and written English communication skills with confidence in engaging global audiences.
- Strong consultative mindset with the ability to listen, diagnose needs, and recommend solutions.
- Cultural sensitivity and adaptability when working with international families.
- Self-driven, resilient, and outcome-oriented with a strong sense of ownership.
- Ability to thrive in a fast-paced, evolving start-up environment.
- Proven capability to achieve targets through strategic planning and ethical selling.