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Job Title: Client Success Specialist
Experience: 1+ years of experience in B2C Sales
Location: Ahmedabad, Gujarat
Company Description
Winny Immigration and Education Services Ltd. is an established company with expertise in several verticals of travel, visas, immigration, international education, career counselling, and coaching. Winny, as it is popularly known, has consistently been delivering quality and reliable services for the past 44 years. Trust, strong work ethics, professionalism, and commitment are the main pillars of our organisation.
Role Description
We're seeking a dynamic Client Success Specialist to drive sales growth and revenue generation within our immigration services division. The ideal candidate will have a strong sales background and exceptional communication skills, with a proven track record of exceeding targets in fast-paced environments. You will guide clients through their immigration options, providing expert advice
and support. Your focus on results and client satisfaction will be essential in helping individuals achieve their dreams of working and settling abroad.
Key Responsibility:
Ø Client Counselling: Provide expert advice through phone, email, and in-person consultations, ensuring clients feel informed and supported throughout their immigration journey.
Ø Sales Promotion: Actively sell our services with a focus on hard-core revenue generation, consistently meeting and exceeding sales targets to earn performance-based incentives.
Ø Information Accuracy: Ensure clients receive clear, accurate, and up-to-date immigration information, enhancing client confidence and increasing conversion rates.
Ø Client Relationship: Build and maintain strong relationships with clients, fostering loyalty and encouraging referrals to drive sustainable revenue growth.
Ø Market Research: Stay informed about industry trends and competitor offerings to identify new sales opportunities and effectively position our services.
Ø Follow-Up Strategies: Implement follow-up strategies to engage potential clients and convert leads into sales, contributing directly to revenue targets.
Ø Team Collaboration: Work closely with team members to share best practices and strategies that drive collective sales success and enhance overall performance.
Key Skills and Qualifications:
Ø Sales Experience: Proven experience in sales, preferably in inside sales or immigration counselling, with a strong emphasis on revenue generation.
Ø Communication: Strong communication skills with the ability to explain complex information clearly and effectively, facilitating better client understanding.
Ø Sales-Oriented: Highly motivated to achieve and exceed sales targets, contributing directly to the company's bottom line.
Ø Interpersonal Skills: Outgoing, positive, and a collaborative team player, adept at building rapport with clients and colleagues alike.
Ø Client Focus: Dedicated to helping clients achieve their immigration goals, driving satisfaction and repeat business for increased revenue potential.
Job ID: 146162917