Senior Sales Executive- Jewellery Store
At ORNAZ, we're re-imagining what it means to buy fine jewellery in India. Our boutique isn't just a store it's an experience. We're looking for a Senior Sales Executive who can combine operational excellence with a warm, customer-first approach to make every visit unforgettable.
What You'll Do
- Lead daily store operations opening, closing, inventory, and visual merchandising.
- Deliver a premium customer experience, guiding clients through their journey from walk-in to purchase and beyond.
- Manage sales targets and report on performance metrics.
- Train, mentor, and motivate store staff to deliver excellence.
- Coordinate with production & logistics teams to ensure smooth order flow and on-time deliveries.
- Handle customer escalations with empathy and problem-solving skills.
- Ensure compliance with company policies, safety, and hygiene standards.
What You'll Gain
- A leadership role in a fast-growing luxury D2C brand.
- Experience in retail management, customer delight, and team leadership.
- Exposure to the world of fine jewellery, design, and brand building.
You Should Apply If
- You have 23 years of working experience with retail jewellery brands.
- You are passionate about customer experience and premium brand storytelling.
- You are organized, target-driven, and a natural leader.
- You are fluent in English & Hindi (extra languages are a plus!).
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