Job summary:
Are you inquisitive, creative, hardworking, and driven
If you are, we are looking for a Client Service Manager to be part our team passionate about bringing compelling levels of insights to our partners, and ensuring the long-term revenue growth for Worldpanel India.
This is an exciting role which will provide you with a blended development focus from on-the-job experience, exposure and exchange of knowledge with others, and more formal education as you look to take the next step in your career.
WHAT YOU'D DO:
- Analysis & Insight
- Data extraction, analysis and story building
- Managing projects making sure that key milestones are hit, keeping client up-to-date at all times
- Dig deep into the data using the enquiry software and other tools to extract incisive and business-oriented actionable insights
- Preparing and delivering presentations; building category, cross category and industry knowledge from project to project, making sure previous learning is built upon and shared fully
- Ownership of your self-development in completing and managing your own PDP, highlighting areas where further development is required
- Stay updated with industry trends and integrate new knowledge and skills into your professional practice.
- Client Partnership
- Responsible for managing existing set of clients and building strong relationship with them
- Understanding client business issues & ensuring expectations are met, managing project deliverables
- Answering clients business questions and providing solutions
- Ensuring continuous engagement with a set of clients given to handle
- Managing client meetings and presentations
- Building meaningful conversations with clients which can help in value generation for both client and Worldpanel.
WHAT YOU'D BRING:
- A Positive Attitude
- MBA Degree
- 1 - 2 years experience in Market Research, with proven value delivery to clients
- Able to draw insights and answer client business questions
- Good data interpretation
- Good communication skills
- Strong presentation skills
- Proficient in MS Excel & MS PowerPoint.
