Senior Relationship Manager (Matchmaker)

Pro-tip:

Rather than Linkedin Easy Apply, The best (and likely only) way to get your application reviewed is to e-mail me at [Confidential Information] with the following:

1) A brief cover note (no more than 200 words, do not use AI)

2) Assume you are a Client Servicing Manager at Sirf Coffee, respond to the following e-mail query from a potential client, in no more than 150 words:

I'm interested in Sirf Coffee, but I found your membership plans way too expensive. Why should I be paying upwards of INR 100k when I can simply use Aisle or Bumble for free

3) A two minute video introducing yourself, outlining your high level background, your interest in joining us and any info that would bolster your candidacy for this position. If your video file is too big to send over email, you may Whatsapp it to us: +91 93212 09054 and/or +44 7379020800

Company Description

Sirf (Just) Coffee is a revolutionizing they way global Indians find love. We are a premium dating service that provides a refreshing and personalized approach to meeting your significant other. We value quality over quantity and get to know our clients on a personal level to arrange handpicked matches over coffee or drinks.

Role Description

The Senior Relationship Manager (Matchmaker) is a hybrid of a business development and client servicing position. You will responsible for onboarding new clients, conducting interviews and serve Relationship Owner throughout the tenure of their membership. Our clients are based all over the over the world, and tend to be from the premium, progressive segment of the global Indian community - not just bankers, doctors and lawyers, but think head teachers, tech founders and celebrities.

You will be responsible for driving business growth through collaborations and partnerships with other matchmakers, luxury brands, and other stakeholder management. The Senior Business Development Manager will also be responsible for developing and executing a strategic business plan, conducting market research, and under taking special projects for the leadership team.

This is not a hybrid or remote position. Please only apply if you are currently based in Mumbai.

In the interest of time and transparency, and because we are awesome, we are sharing comp details for this position:

Expected Compensation:

Basic: INR 13-18 lakhs, depending on experience

One year guaranteed completion bonus: 10% of Basic

Variable: Uncapped, but approximately INR 4-8 lakhs, depending on performance.

Total Annual Comp: 25 lakhs ++

In return, please do not apply unless you meet most of essential criteria.

Essential:

• Minimum of 5 years of experience in business development and/or client servicing
• *Excellent* communication and interpersonal skills (both written and oral). Fluency in International English
• Passion for being part of a people-oriented business, sales flow and marketing
• Empathy and a burning desire to help people in their personal lives
• Experience in luxury brand collaborations and partnerships
• Proven track record of achieving sales targets and driving business growth
• Strong negotiation and stakeholder management skills
• Ability to work independently and as part of a team
• Relevant Bachelor's or Master's degree in Psychology, Business, Marketing, or related field

Desirable

• Social media savvy, with a strong following
• Previous international experience (living, working, or studying)
• Previous experience in Airlines, Private/Retail Banking, Executive Search or Hospitality industries