Detailed Responsibilities
- Relationship management of the Non-resident customer segment of the Bank
- Generate new business to achieve defined sales targets across various Banking & wealth products.
- Build and deepen relationships with existing NR customers to achieve increase in deposits, AUM, and revenues.
- Provide customer service to achieve a higher customer wallet share and ensure high client engagement score leading to client retention and growth.
- Ensure ongoing self-development to keep abreast with global, economic and wealth related current affairs.
- Manage the portfolio to de-risk against attrition and achieve stability of book.
- Deliver on key performance indicators at the highest level.
- Ensure training and certifications as per the Bank's policies and regulatory requirements.
- Awareness and compliance to all policies and procedures of the Bank.
Competencies Required
- Business Acumen
- Sales / Marketing skills
- Interpersonal & Influencing skills
- Customer Service Orientation
- Relationship Management Skills
- Communication Skills
Eligibility criteria
- Any UG / PG degree with at least 6-7 years of Experience out of which recent 5 years should be in Banking managing HNI/NR portfolio
- Relevant experience of NRI Client Acquisition and relationship in current role.
- Should have NRI Client in his current portfolio
