Senior Relationship Manager

Detailed Responsibilities

• Relationship management of the Non-resident customer segment of the Bank
• Generate new business to achieve defined sales targets across various Banking & wealth products.
• Build and deepen relationships with existing NR customers to achieve increase in deposits, AUM, and revenues.
• Provide customer service to achieve a higher customer wallet share and ensure high client engagement score leading to client retention and growth.
• Ensure ongoing self-development to keep abreast with global, economic and wealth related current affairs.
• Manage the portfolio to de-risk against attrition and achieve stability of book.
• Deliver on key performance indicators at the highest level.
• Ensure training and certifications as per the Bank's policies and regulatory requirements.
• Awareness and compliance to all policies and procedures of the Bank.

Competencies Required

• Business Acumen
• Sales / Marketing skills
• Interpersonal & Influencing skills
• Customer Service Orientation
• Relationship Management Skills
• Communication Skills

Eligibility criteria

• Any UG / PG degree with at least 6-7 years of Experience out of which recent 5 years should be in Banking managing HNI/NR portfolio
• Relevant experience of NRI Client Acquisition and relationship in current role.
• Should have NRI Client in his current portfolio