Role Overview:
The Relationship Manager is responsible for revenue generation, client acquisition, credit appraisal, and overall portfolio management. The role includes handling team performance, ensuring compliance, mitigating risk, and actively participating in market research and product communication strategies to meet the bank's business objectives.
Key Responsibilities:
Revenue Generation & Team Handling
- Achieve business targets in terms of earnings, assets, liabilities, and credit quality as per agreed budgets
- Lead the team towards achieving performance goals and ensure alignment with the bank's objectives
- Monitor and drive productivity, profitability, and cross-functional coordination
Relationship Management
- Acquire new clients by assessing their financial needs and offering appropriate banking solutions
- Manage end-to-end client relationships including deal structuring, documentation, and closure
- Optimize the risk-reward balance in each relationship by understanding client requirements and offering tailored solutions
Credit Appraisal & Risk Management
- Evaluate financial proposals through in-depth analysis of income statements, balance sheets, cash flows, and financial ratios
- Analyze management and industry risks while ensuring compliance with risk policies
- Adhere to risk mitigation protocols and provide necessary documentation for audits and internal reviews
Communication & Product Positioning
- Support brand and product communication initiatives for key offerings
- Clearly articulate product positioning and differentiators in the market to enhance business visibility
Market Research & Competitor Analysis
- Conduct and interpret market research to understand consumer behavior, competition, and market conditions
- Apply insights from both primary and secondary research to business development strategies
Documentation & Compliance
- Ensure high standards of documentation, client communications, and compliance with internal and regulatory processes
- Coordinate with product teams, risk management, and other business units for effective execution
Learning & Development
- Set and track performance goals with the reporting manager and take ownership of personal development
- Stay updated on industry trends, best practices, and required competencies to perform effectively
