Senior Quality Assurance Manager

Job Description:

• The Senior Manager, Quality Assurance is a strategic and technical leader responsible for overseeing Onit's quality engineering vision and execution across multiple product lines.
• This individual will lead a global team of QA professionals and drive the design, development, and implementation of enterprise-scale QA frameworks and strategies.
• The ideal candidate will have a deep background in test automation, performance optimization, cross-browser compatibility, and enterprise SaaS workflows.

Key Responsibilities:

• Lead, coach, and grow a distributed QA team to achieve high performance and alignment with engineering goals.
• Define and drive the execution of QA strategy across all projects and releases, ensuring alignment with product and engineering roadmaps.
• Partner with senior leadership to align QA efforts with business objectives, compliance, and customer expectations.
• Own the end-to-end QA process including test planning, automation, integration, deployment readiness, and release management.
• Foster a culture of continuous improvement, introducing scalable tools, frameworks, and processes that enhance software quality and delivery velocity.
• Monitor and report on QA metrics to identify trends, track progress, and ensure continuous delivery of high-quality products.
• Guide the development of comprehensive test automation and performance frameworks using modern tooling (e.g., JavaScript, Jenkins, Docker).
• Ensure effective risk management, root cause analysis, and defect prevention strategies.
• Promote collaboration between QA, Product Management, and Engineering to ensure full test coverage and customer satisfaction.

Required Skills:

• Bachelors degree in Computer Science or related field required; advanced degree preferred.
• 10+ years of hands-on QA engineering experience, with at least 4+ years in leadership roles.
• Proven track record in leading and scaling QA teams across multiple products or business units.
• Strong automation expertise with JavaScript-based frameworks and integration into CI/CD environments like Jenkins.
• Experience with cross-browser, multithreaded test execution and optimization for speed and reliability.
• Hands-on expertise with MongoDB and PostgreSQL; strong understanding of DB queries and performance tuning.
• Deep understanding of REST APIs, JSON, and testing tools such as Postman.
• Strong background in Linux environments and SaaS application workflows.
• Skilled in test strategy, manual testing, defect triage, and agile methodologies.
• Excellent communication, stakeholder management, and cross-functional collaboration skills.
• Demonstrated ability to develop QA metrics and quality KPIs to drive accountability and transparency.