Client Service:
- Stay current on your clients businesses, industries and competitors and use your knowledge to develop comprehensive, strategic, and integrated communications programs that complement the client s business objectives and deliver results.
- Act as a day-to-day client leader and maintain a clear and consistent communication channel between the client and the account team.
- Be actively involved and oversee quality implementation for one or a group of accounts within time and budget constraints.
- Manage client relationships and be the client s key contact, counselor, and strategic thinker.
- Timely Decision Making - The ability to identify a problem and find solutions. Makes decisions in a timely manner, using available information and under tight deadlines.
- Have strong verbal and written communication skills including development of various types of materials such as Q&A, key messages, holding statements, press release etc.
- Be able to support the senior managers and leaders in resolving client issues.
- Maintain a strong rapport with journalists/bloggers/media members who cover your clients industries and businesses to optimize channels.
- Help develop media strategies, write pitch letters, and respond to media queries.
- Stay updated on social media channels, trends and analytical tools and make recommendations to strengthen our capabilities.
- Support the digital media strategy implementation.
Business Development:
- Support the Directors and other senior leaders to identify new business opportunities within existing and potential clients.
- Be proactive during new business brainstorms and take ownership of portions of new business proposals under the guidance of Directors and senior leaders.
Experience that contributes to success:
- 6+ years of relevant experience in public relations with a strong background in the banking, insurance, and/or capital markets sector or a related field.
- Proven ability to understand and implement processes, effectively aligning teams to new tasks and workflows.
- Excellent communication, interpersonal, and presentation skills.
- Strong organizational and time management abilities.
