Key Competencies
Communication and Documentation:
- Communicate regularly and effectively with various internal teams as part of research and resolution.
- Confidently manage state partnerships and be able to lead, conduct and contribute to live meetings with jurisdictions as a representative of Avalara.
- Display advanced coordination skills, effectively supporting team members across different projects.
- Disperse project summaries and updates via email, wiki and newsletter using proper grammar, spelling, and punctuation. All communication should be clear, concise, and accurate.
- Communication should be adapted and tailored to suit various stakeholders, customers, and jurisdiction in evolving circumstances
Facilitation:
- Regularly interact with senior management and leaders across the organization to facilitate discussions and decision making surrounding laws and regulations that impact the organization.
- As a meeting facilitator, you will prepare an agenda, manage the discussion and ensure it does not deviate from its primary objective, provide real time feedback to stakeholders to clarify points.
- After the discussion, you will prepare detailed reports that restate the problem statement, the outcome of the discussion, proposed solutions, participant feedback, potential challenges, and action items.
Relationship Building:
- Cultivate a broad network of relationships with internal and external stakeholders whose support is needed to carry out initiatives
- Build productive working relationships with state, county, and city authorities to maximize the quality of our product
Qualifications/Skills
- Strong organizational and project management skills, with the ability to manage multiple projects and priorities simultaneously
- Comfortable with ambiguity, adaptable to change, and thrives in a multi-tasking environment
- Excellent written and verbal interpersonal communication skills, with the ability to work collaboratively with stakeholders across the organization
- Able to quickly establish rapport and credibility with customers and cross-functional teams
- Excellent research and analytical skills
- Strong technical and problem-solving skills coupled with the ability to identify resolution to problems.
- Attention to detail and excellent editing and proofreading skills
- Highly organized time-management skills
- Demonstrated facilitator experience
- Confident in public speaking scenarios
- Experience working in or with state or private tax departments
- Knowledge of Compliance, Sales Tax, and VAT.
- Previous experience working across teams in a product and/or engineering organization
- Proficiency with internal tools such as Confluence, JIRA, Microsoft Suite
- AI Experience is a plus
- (I3) Project Manager: Typically requires a minimum of 5 years of related experience with a Bachelors degree; or 3 years and a Masters degree; or a PhD without experience; or equivalent work experience.
- (I4) Sr. Project Manager: Typically requires a minimum of 8 years of related experience with a Bachelor s degree; or minimum 6 years and a Master s degree; or a PhD with minimum 3 years experience; or equivalent experience.
Preferred Skills
Either one or both of the following:
- Technical Expertise
- Basic overall knowledge and understanding of transaction flow across the business and subsequent impacts to returns preparation and filing (advanced knowledge is a plus)
- Content
- Transaction Tax Calculation
- Transaction Data Flow
- Returns Mapping
- Returns Filing Automation
- Transactional Tax Knowledge
- Solid understanding of transactional tax complexities from a jurisdiction administration standpoint
- Standard reporting requirements across states
- Notice generating activities
- Red Flags for Audits
- Communication strategies
