- Partner with clients to understand business requirements and expectations
- Design and execute project plans and documentation to deploy Q2 solutions
- Direct project resources to complete tasks in a timely manner
- Work closely with the client and team to problem solve issues that arise
- Track status and provide updates in relation to overall implementation process
- Train and educate clients on the product and configuration options
EXPERIENCE AND KNOWLEDGE :
- Typically requires a Bachelor s degree in (relevant degree) and a minimum of 5 years of related experience; or an advanced degree with 3+ years of experience; or equivalent related work experience.
- Project Management Methodology exposure preferred (PMP or PMI)
- Familiarity with enterprise software deployment architecture and methodologies
- Exposure to SQL is preferrable
- Experience building documentation and project plans using Excel, MS Project, and MS PowerPoint
- Experience managing client expectations with a Client first attitude and commitment to satisfaction
- Ability to organize and execute multi-facet software deployments
- Capable of assessing project risks and mitigations
- Ability to convey technical concepts to business oriented banking project teams and interact with technical internal resources
- Possess project leadership qualities
- Strong written and oral communication skills with excellent people and teamwork skills
- Ability to remain calm, diplomatic, and cooperative under stressful conditions
- Attention to detail, exceptional follow-through, the ability to prioritize, stay organized, and multi-task in a fast paced environment
- Ability to travel 15% to client sites
- Financial Services and enterprise software experience preferred
This position requires fluent written and oral communication in English.
Health & Wellness
- Hybrid Work Opportunities
- Flexible Time Off
- Career Development & Mentoring Programs
- Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
- Community Volunteering & Company Philanthropy Programs
- Employee Peer Recognition Programs - You Earned it
