Senior Project Manager

Senior Project Manager - Ecommerce and ERP Integration

Experience Required: 8+ years Project Management experience

Seniority: Senior

Domain: B2B/B2C eCommerce Implementations + ERP Integration (Magento / Adobe Commerce, Microsoft Dynamics 365)

Location: Hyderabad, India (with onshore / on-site governance touchpoints as required)

Employment Type: Full-Time

Working Hours: Aligned with Egypt Time Zone, typically 11:00 AM IST to 7:30 PM IST, ensuring effective collaboration with regional stakeholders, product teams, client stakeholders, and cross-functional engineering teams. Flexibility may be required to support project milestones, governance meetings, go-live activities, and critical business initiatives.

About i95Dev

i95Dev (part of Jiva Infotech Inc.) is a global eCommerce and digital-integration company with offices across the US, UK, Australia, and India. We specialise in designing, building, and maintaining B2B/B2C omni-channel commerce ecosystems — integrating platforms such as Magento / Adobe Commerce with enterprise ERP systems including Microsoft Dynamics 365 — for 200+ clients across Retail, Manufacturing, Distribution, and Wholesale. With over two decades of experience, we are driven by a people-first culture of collaboration, continuous learning, and AI-accelerated delivery.

Position Overview

We are seeking an experienced Senior Project Manager to lead a complex, enterprise-scale, multi-channel commerce implementation spanning Magento / Adobe Commerce, Microsoft Dynamics 365 F&O, Store Commerce POS, a Call-Centre SPA, and React Native mobile applications.

This role demands strong delivery leadership, deep command of Agile/Scrum within a fixed-price commercial envelope, and the ability to govern a senior-weighted, AI-accelerated team running multiple parallel workstreams. You will protect scope, budget, timeline, and the delivery assumptions on which the estimate depends.

Key Responsibilities

Project Planning & Execution

• Manage the full project lifecycle including discovery, architecture, parallel-stream build, integration, UAT, go-live, and hypercare.
• Define scope, milestones, deliverables, timelines, and budgets; build and maintain the integrated delivery plan.
• Run phase gates and exit criteria including architecture sign-off, feature-complete reviews, UAT readiness, and go-live approval.
• Own go-live cutover planning and hypercare/stabilization activities.

Stakeholder & Client Management

• Act as the primary client point of contact and lead weekly governance meetings and executive reporting.
• Manage client expectations, dependency tracking, and external-vendor coordination including ERP partners, payment providers, logistics providers, and tax-authority integrations.
• Build strong relationships with business and technical stakeholders across multiple regions.

Team Leadership & Coordination

• Lead cross-functional, distributed teams including Solution Architects, Technical Leads, Developers, QA/SDET Engineers, DevOps Engineers, and Business Analysts.
• Coordinate multiple parallel workstreams while managing resource allocation and delivery dependencies.
• Safeguard the planned staffing model and proactively address risks that could impact delivery commitments.

Agile & Delivery Governance

• Facilitate Agile/Scrum ceremonies and ensure sprint goals, release plans, and delivery commitments are achieved.
• Track delivery metrics, team velocity, and AI-assisted productivity initiatives.
• Drive continuous improvement and ensure adherence to established quality standards and definition-of-done requirements.

Risk, Change & Financial Management

• Maintain RAID logs and drive proactive risk mitigation strategies.
• Manage change requests through a structured impact-assessment and approval process.
• Own project profitability, milestone billing, resource utilization, and budget tracking within the agreed commercial framework.
• Monitor vendor dependencies and compliance-related activities to ensure transparency and accountability.

Documentation & Reporting

• Maintain project charters, delivery plans, dashboards, status reports, governance artifacts, and closure documentation.
• Provide executive-level summaries, delivery-readiness assessments, and leadership updates.
• Ensure accurate and timely communication of project health, milestones, risks, and dependencies.

Required Skills & Experience

• 8+ years of Project Management experience with a strong software development and eCommerce delivery background.
• Proven experience delivering enterprise-scale B2B/B2C eCommerce and ERP integration programs for global clients.
• Strong understanding of Magento / Adobe Commerce, Microsoft Dynamics 365 (F&O / BC), and ERP-to-commerce integration ecosystems.
• Deep knowledge of Agile, Scrum, Hybrid SDLC, and fixed-price delivery models.
• Experience managing multiple workstreams, distributed teams, and complex stakeholder environments.
• Hands-on experience with project and delivery management tools such as Jira, Azure Boards, ClickUp, Confluence, MS Project, and reporting dashboards.
• Strong project financial management, planning, estimation, and governance capabilities.

Nice to Have

• Experience managing regulated or compliance-sensitive implementations.
• Multi-region and multi-vendor stakeholder management experience.
• Experience with phased rollouts, multi-country deployments, and parallel-stream delivery programs.
• PMP, CSM, SAFe, or equivalent project management certifications.

Soft Skills

• Strong leadership, decision-making, and conflict-resolution capabilities.
• Excellent written and verbal communication skills with executive-level presentation abilities.
• Strong stakeholder management and relationship-building skills across global teams.
• Calm, structured, and outcome-oriented approach under pressure.
• Strong organizational and problem-solving skills.

Qualifications & Education

• Bachelor's or Master's degree in IT, Computer Science, Engineering, Business, or a related field.
• MBA preferred.
• PMP, CSM, SAFe, or equivalent certifications preferred.

Working Model & Expectations

• Hyderabad-based, aligned with Egypt Time Zone working hours (11:00 AM IST to 7:30 PM IST), with regular collaboration across international stakeholders and distributed teams.
• On-site governance meetings, workshops, and client interactions as required.
• Comfortable operating within an AI-accelerated delivery model while maintaining strong quality and governance standards.
• Strong written and spoken English communication skills.

Why Join i95Dev

• Lead a high-visibility, enterprise-scale, multi-channel commerce program from discovery through go-live.
• Work with global clients across the Microsoft Dynamics 365 and Adobe Commerce ecosystem.
• Opportunity to grow into Delivery Leadership and Practice Management roles.
• Competitive compensation and a collaborative, innovation-driven culture.