Senior Product Operations Manager, Uber Direct

About the Role

The fundamental goal of Product Operations is to ensure we build the right products to move our business forward globally. Product Operations partners closely with Product, Engineering, and cross-functional stakeholders to surface insights, prioritize opportunities, test solutions, and drive successful product launches and iterations at scale.

What the Candidate Will Need / Bonus Points

---- What the Candidate Will Do ----

Strategy

1. Surface, synthesize, and advocate for key business and operational insights to influence product strategy and roadmap decisions
2. Advise product teams on global feasibility, scalability, and operational readiness throughout the product lifecycle
3. Lead and influence a community of senior, cross-functional stakeholders to drive meaningful and measurable business impact

Collaboration

1. Align cross-functional partners on shared objectives, priorities, and success metrics for the product
2. Partner closely with Legal, Tax, Policy, Support, and other functions to ensure products are launch-ready and aligned with business goals
3. Maintain clear, proactive, and consistent communication with stakeholders across the organization

Operations

1. Define and evolve operating structures, workflows, and processes to support product strategy as an individual contributor on a high-impact Product Operations team
2. Own end-to-end product testing, launch, and rollout plans, and project-manage execution across regions
3. Define and track core business and operational metrics, and actively manage product performance post-launch
4. Identify key issues, risks, and regional impacts following launch, and partner with teams to drive resolution and iteration

---- Basic Qualifications ----

1. Excellent written and verbal communication skills, with the ability to influence internal and external stakeholders
2. Strong analytical background with hands-on SQL proficiency
3. Proven cross-functional collaboration and project management experience
4. Demonstrated ability to use data to inform strategy and support critical decision-making

---- Preferred Qualifications ----

1. Experience working on global products or in an international, cross-regional environment
2. Strong strategic orientation, with the ability to align and mobilize partners across functions
3. Ability to foster collaboration, drive alignment, and facilitate effective teamwork
4. Quantitative or advanced analytical experience is a plus

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

.Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .