Senior Product Manager - Video/Webinar

Say hello to possibilities.

It's not everyday that you consider starting a new career challenge.

We're RingCentral, a global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interactiongiving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.

We're a $2 billion company that's growing at 30+% annually and we're expanding our Solutions Engineering Team to make sure we stay ahead of the competition.

Overview

This position assumes close work with development teams, R&D department. A successful candidate will be required to collect and work out the requirements for projects within the existing product line, manage the development teams from the product side, and track implementation accordingly. Participate in development activity with regards to RingCentral's Video collaboration portfolio. These include highly collaborative many to many meetings as well as one to many events such as webinars, rooms, breakouts, and more.

Responsibilities:

As a Senior Product Manager in a Scrum-based software development process, you will be responsible for:

• Define, prioritize, and manage requirements for new AI-powered features across RingCentral's video collaboration portfolio, including intelligent assistance, automation, meeting insights, and enhanced user experience.

• Identify, work through, and prioritize requirements for new product features.

• Wrap up requirements in User Stories and technical tasks organized in a ranked list (product backlog).

• Work with UX team for delightful customer experience improvements for discoverability and ease of use

• Creating Acceptance Criteria and validating the result on Sprint demos.

• Managing the sprint's scope & release's scopes.

• Promptly resolving all the issues related to the clarification and adaptation of requirements.

• Continuously and proactively interact with internal and external stakeholders as well as with different development teams when working with requirements and dependencies.

• Mentor junior PMs when necessary

Requirements:

• 5+ years of Product Management or Product Owner experience, ideally real-time communications like video domain or webinar platforms along with GenAI/Agentic AI experience.

• Proven experience building customer-facing applications across web, mobile, and desktop environments.

• Strong understanding of software development processes for client- and server-side services, plus familiarity with AI development workflows (model iteration, evaluation, data requirements).
• Strong background working with distributed Scrum teams across multiple geographies.
• Excellent analytical, communication, and presentation abilities; able to quickly absorb complex information and articulate solutions clearly.
• Upper-intermediate English proficiency for seamless global team collaboration.
• Experience shaping UX for consumer and business products, with a bonus for designing AI-supported experiences across mobile, desktop, and web environments.

What we offer:

• Mediclaim Benefits
• Paid Holidays
• Casual/Sick Leave
• Privilege Leave
• CaRing Days
• Bereavement Leave
• Maternity Leave
• Paternity Leave
• Wellness Coaching
• Employee Referral Bonus
• Professional Development Allowances
• Night Shift Allowances

RingCentral's Engineering team works on high-complexity projects that set the standard for performance and reliability at massive scale. What kind of scale Millions of users today and hundreds of millions tomorrow. This is your chance to help imagine, develop and deliver products that raise the technological bar, and power human connections. If you're a talented, ambitious, creative thinker, RingCentral is the perfect environment to join a world class team and bring your ideas to life.

RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone (MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.