Senior Product Manager - Technical

All about the Role

• Technical analysis of product or application hardware and software to ensure that business and functional requirements can be met. The PM-T is a liaison and key communication bridge between the development and business teams.
• Clear communication of technical requirements to the development team and development concerns to business stakeholders. The PM-T speaks the language of software development and product management.
• Prioritize and identify cross application/system enhancements.
• Identify key dependencies and knock-on impacts of new development work.
• Lead the development of conceptual/architectural designs and user interface mock-ups.
• Collaborate with development staff on software designs.
• Identification and integration of Mastercard technology standards as and when required.
• Act as a technical consultant for Business Owners during implementation of new products/services.
• Provide subject matter expertise and participate in L4 support escalations.
• Lead review sessions of technical requirements.
• Document and coordinate audit controls and PCI requirements.
• Stays aligned with GTM plans for the feature set
• Coordinate and manage system integration demos.

All about You

• 5 years experience in similar role
• Experience in product, program, or service management with technology.
• Experience with organizing and coordinating customer activities with product development roadmaps.
• Experience with defining and organizing customer objectives, goals, strategies and metrics.
• Experience with facilitating technical and non-technical virtual workshops, trainings and/or problem-solving meetings.
• Experience with converting customer use cases into actionable and testable backlog and owning prioritization.
• Understands the technologies, architecture design and features that support customer jobs to be done and are able to contribute to technical discussions, decisions and strategy related to a product.
• Experience completing end-to-end delivery of software changes or customer onboarding experience that focuses on learning outcomes and metrics to drive continuous improvement.
• Strong technical knowledge and capability.
• Experience with CI/CD, Cloud infrastructure, enterprise architectural patterns or microservices architecture.
• High-energy, detail-oriented and proactive with the ability to function independently with competing demands.
• High degree of initiative and self-motivation with a willingness and ability to learn and take on challenging opportunities.
• Very strong communication skills, both verbal and written, with strong relationship, collaborative and organization skills.
• Ability to train/guide more junior resources.