Senior Product Manager
Smartworks- Posted 29 days ago
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Job Description
About Smartworks
Smartworks is India's leading managed workspace platform, providing fully serviced, tech-enabled office environments to enterprises. We combine workspace design, technology, and operational excellence to deliver seamless workplace experiences.
Role Overview
We are looking for a highly driven and customer-centric Senior Product Manager to lead digital product initiatives across our smart workplace ecosystem. You will own the product lifecycle — from ideation and discovery to launch and optimization — building scalable tech solutions that enhance enterprise client experience, operational efficiency, and revenue growth.
You will work closely with Engineering, Design, Sales, Operations, and Leadership to deliver innovative, data-driven products.
Key Responsibilities
Product Strategy & Vision
- Define and own the product roadmap aligned with business objectives.
- Identify opportunities to digitize and optimize workspace operations.
- Translate company strategy into actionable product initiatives.
Product Development & Execution
- Lead end-to-end product lifecycle (discovery → PRD → development → launch → iteration).
- Write clear Product Requirement Documents (PRDs) and user stories.
- Work closely with engineering teams to ensure timely delivery.
- Prioritize features based on impact, feasibility, and ROI.
Stakeholder Collaboration
- Partner with Sales & Enterprise teams to understand client needs.
- Work with Operations to improve internal workflow systems.
- Coordinate with Marketing for product launches and GTM strategy.
Customer & Data Focus
- Conduct user research, client interviews, and feedback analysis.
- Define KPIs and success metrics.
- Use data analytics tools to drive product decisions and optimizations.
Innovation & Technology Enablement
- Drive adoption of smart workplace technologies (IoT, automation, enterprise dashboards).
- Improve tenant apps, booking systems, visitor management, billing systems, and analytics platforms.
Key Skills & Qualifications Required:
- 8–12 years of product management experience in SaaS / B2B tech / enterprise platforms.
- Strong understanding of Agile & Scrum methodologies.
- Experience working with cross-functional tech teams.
- Analytical mindset with experience in data-driven decision-making.
- Excellent communication and stakeholder management skills.
- Ability to translate business problems into scalable tech solutions.
Preferred:
- Experience in PropTech / Workspace / Enterprise SaaS.
- Exposure to IoT-based systems or operational automation platforms.
- MBA or equivalent business qualification.
- Familiarity with tools like Jira, Confluence, Mixpanel, Tableau, SQL.
Key Competencies:
- Strategic thinking
- Customer obsession
- Ownership mindset
- Execution excellence
- Strong problem-solving ability
- Commercial acumen
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Key Skills
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