Search by job, company or skills

Amazon Music

Senior Product Manager, IES Returns Customer Experience

5-7 Years
Save
new job description bg glownew job description bg glownew job description bg svg
  • Posted a day ago
  • Be among the first 10 applicants
Early Applicant

Job Description

Description

Own the end-to-end returns experience for hundreds of millions of customers across emerging markets - from GenAI-powered resolutions and proactive messaging to smarter return policies - ensuring every interaction builds trust and keeps customers coming back.

Basic Qualifications

- Bachelor's degree or equivalent
- 5+ years of product or program management, product marketing, business development or technology experience
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience owning technology products

Preferred Qualifications

- Experience in influencing senior leadership through data driven insights
- Experience working across functional teams and senior stakeholders
- Experience with end to end product delivery
- Experience as a product manager or owner
- Master's degree or equivalent

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

More Info

About Company

Job ID: 147043061

Similar Jobs

Admission Counsellor / Inside Sales-Delhi (Mayapuri)

**********Company Name Confidential
Early Applicant