Senior Product Manager
- Location: Hybrid Gurgaon
- Department: Technology / Engineering
- Experience Level: 8+ Years
- Employment Type: Full-Time
About the Role
We are looking for a seasoned Senior Product Manager to lead the development of our core messaging experience. This role requires deep domain expertise in consumer messaging platforms, a strong technical foundation, and a sharp focus on user experience.
You will work cross-functionally with engineering, design, and marketing to define the roadmap, prioritize features, and drive execution from concept to launch in a fast-paced, agile environment.
Key Responsibilities
1. Product Strategy & Vision
- Own the end-to-end product lifecycle for core messaging features.
- Define and drive a long-term product vision aligned with the company's mission and market trends.
- Translate user needs, competitive analysis, and internal insights into actionable product roadmaps.
2. Execution & Delivery
- Prioritize product features and enhancements based on user value, tech feasibility, and business goals.
- Manage sprint planning, backlog grooming, and product releases in partnership with engineering leads.
- Own KPIs for feature adoption, reliability, latency, and engagement and use data to make informed decisions.
3. User-Centered Development
- Conduct user research and competitive benchmarking to identify gaps and opportunities.
- Champion the voice of the user throughout the product development lifecycle.
- Collaborate with customer support to gather feedback, analyze complaints, and improve user satisfaction.
4. Cross-Functional Collaboration
- Coordinate across backend (Erlang, Java), frontend (Android, iOS, Web), DevOps, QA, and design teams.
- Work closely with marketing, legal, and growth teams for go-to-market (GTM) strategy and launch readiness.
- Serve as a domain expert and evangelist for messaging within the organization.
Required Qualifications
- 8+ years of product management experience, with at least 5+ years in messaging, social, or communication products.
- Proven track record of delivering complex consumer-facing mobile apps at scale.
- Deep understanding of real-time communication systems, messaging protocols (e.g., XMPP, MQTT), and backend/frontend dependencies.
- Strong technical literacy comfortable working closely with engineers on architecture and tradeoffs.
- Experience working in agile environments, writing PRDs, managing sprints, and driving iterative product development.
- Highly analytical and data-driven; strong proficiency with product analytics tools (e.g., Amplitude, Mixpanel, Firebase).
- Exceptional communication, presentation, and stakeholder management skills.
Preferred Qualifications
- Experience with end-to-end encryption, secure messaging, or privacy-first applications.
- Familiarity with push notification systems, offline sync, and multi-device support.
- Understanding of mobile UX patterns and performance optimization strategies.
- Prior experience launching products in emerging markets or under low-bandwidth conditions.
- Exposure to WebRTC, voice/video integration, or decentralized communication platforms.
