At ASBL, we're more than just builders we're creators of exceptional living experiences. With a legacy spanning over three decades through Ashoka Builders, we launched in 2017 to redefine what home truly means. Every home we craft is a masterpiece of thoughtful design, innovation, and unparalleled quality. Led by our visionary CEO, Ajitesh Korupolu, we're on a mission to break the mold in residential real estate. We prioritize YOU our customers at every step, offering not just houses but transformative living spaces.
What makes this role exciting:
- Digitise and transform how maintenance, services, and issue resolution work across ASBL communities.
- Build the operational backbone that powers reliability, transparency, and everyday delight for residents.
- Work closely with ASBL's product team to shape structured, scalable, and data-backed operational systems.
- High-autonomy IC role influence product direction, execution standards, and tech adoption across facilities operations.
- Direct impact on the resident experience through better tools, faster service, and consistent quality.
You will be the go to person for:
- Digitising and streamlining maintenance, service workflows, and issue resolution across communities.
- Building internal tools that empower facility teams with clarity, predictability, and strong service recovery.
- Designing workflow models, escalation paths, SLA structures, and audit loops that scale across projects.
- Partnering with the product team to define structured decision frameworks, prioritisation clarity, and repeatable build processes for ops-heavy tools.
- Translating real-world operational complexity into simple, intuitive digital systems.
- Creating dashboards, metrics, and performance loops that drive data-backed service delivery.
- Bringing order to vendor ops, AMC schedules, routine tasks, and daily service operations.
- Driving consistency in how facility teams operate, resolve issues, and communicate with residents.
Qualifications that shine:
- Bachelor's degree in Engineering or equivalent.
Experience that counts:
- 7+ years of B2B Product Management experience in Saas/Ops/facility management.
Skills That Set You Apart:
- Strong workflow and service design ability especially for ops-heavy environments
- Experience with vendor operations, SLAs, service schedules, and field execution
- Ability to work closely with product teams to bring structure, clarity, and process rigor
- Data-oriented thinking dashboards, operational KPIs, reliability metrics, issue patterns
- Ability to simplify complex operational problems into clean, usable tools
- Strong cross-functional alignment across product, engineering, and on-ground teams
- Comfortable driving product improvements through real-world observation and user behavior
Cherry On Top:
- Experience with CAFM tools, facility-management platforms, or maintenance systems
- Background in logistics, last-mile, property management, or service ecosystems
- Experience building automation, SLA governance, or performance tracking systems
Benefits & Perks Because Your Well-Being Matters
- Purpose-Led Culture Join a company where values come first: One Team, Growth Mindset.
- Time to Recharge 30 days of leave every year (12 earned, 12 sick, 6 casual) so you can balance work and life.
- Celebrating Together 16 general holidays + 2 optional holidays annually.
- Comprehensive Health Cover Group Mediclaim insurance of 5,00,000 for you, your spouse, and up to 2 children.
- Extra Security Personal Accident Insurance for peace of mind.
We believe happy, healthy teammates do their best work and we're committed to supporting you every step of the way.
