Senior Product Manager

Sr. Product Manager Listings, Integrations & Data Analytics

Location: Remote Indi

aDepartment: Product Managemen

tReports To: Director Product Managemen

t
Role Overvi

ewWe are looking for a highly driven Senior Product Manager to own three strategic product pillar

• s:Enable Listings Management, Automated data synchronization, Directory Partner
• s.Data ingestion, integrations (APIs, file-based, partner systems), reconciliation & unprocessed transaction pipelin
• esCustomer Analytics & Insight Modules, Customer-facing analytics dashboards, reporting capabilities, and insight features embedded within the product platfor

m.This role is critical to building a scalable transaction intelligence and analytics platform for B2B customers across India and global market

s.You will drive product discovery, define system capabilities, improve data reliability, and enable actionable insights for customers and internal teams. The ideal candidate combines systems thinking, strong analytics depth, and execution rigor in fast paced SaaS environment

s.
What You Will

Own
Listi

• ngs Collaborate cross-functionally with Engineering, Data, Sales, and Customer Success to improve onboarding, adoption, scalability, and enterprise readiness of the Listings platf
• orm.Own the vision and roadmap for the Listings product to drive accurate, consistent, and optimized digital presence across search engines, maps, and online director
• ies.Enable centralized listing management including bulk updates, multi-location hierarchy control, automated data synchronization, and listing health monitor
• ing.Drive integrations and syndication strategy with external platforms and directory partners to ensure seamless data distribution and real-time upda
• tes.Define and track performance metrics such as listing accuracy score, distribution coverage, search impressions, and engagement impact to demonstrate measurable customer

ROI.
Ingestion & Integra

• tionsOwn APIs, file ingestion, partner integrations, and system conne
• ctorsDefine product requirements for ingestion monitoring, error visibility, and reconciliation workf
• lows.Partner with engineering and data platform teams to improve ingestion reliability and system scalabi
• lity.Design flows for unprocessed transactions (retry logic, exception handling, visibility t
• ools)Reduce ingestion errors, increase processing accuracy, and minimize dow
• ntimeCollaborate closely with Engineering on scalable system archite

cture
Reporting and Data Analytics Mo

• dules Define customer-facing reporting capabilities embedded within the pl
• atformBuild analytics features such as trend analysis, segmentation, benchmarking, and performance insights for customers within the product expe
• rienceImprove performance and data availabilit
• y SLAsEnable actionable insights across finance, operations & growth
• teamsStandardize metric definitions across product & customer rep

orting
Key Responsib

ilities
Product Strategy &

• ; VisionDefine roadmap for Listings, Ingestion/Integration Feature, and Reporting and Analytics aligned with business grow
• th goalsIdentify platform scalability gaps and prioritize high-impact impr
• ovementsTranslate company vision into quarterly OKRs and executi

on plans
Discovery & Custome

• r InsightConduct structured customer discovery (enterprise & mid-market
• clients)Partner with Customer Success to identify ingestion gaps, reporting needs, and integration pa
• in pointsAnalyze transaction-level data to uncover product oppo

rtunities
Execution &

• ; DeliveryWrite clear PRDs, system workflows, user stories, and acceptanc
• e criteriaCreate solution prototypes using AI tools (ChatGPT, Gemini, Lovable, Cursor
• preferred)Work closely with Engineering & Design in agile spr
• int cyclesDrive feature prioritization using impact vs effort
• frameworksOwn the UX direction for the product lanes within this role's scope (e.g., Listings), ensuring features and workflows are intuitive and aligned with overall platform experience

standards.
Data & Metric

• s OwnershipDefine and track module-level KP
• Is such as:Product Performa
• nce MetricsListing synchronization s
• uccess rateDirectory distributi
• on coverageData ingestion success rate (customer data av
• ailability)Unprocessed transaction ratio impacting customer
• visibilityCustomer dashboard usage and report
• engagementData freshness SLA for custome
• r analyticsRun post-launch performance reviews and iterate ba

sed on data
Cross-Functional C

• ollaborationP
• artner with:Engineering (system design
• & scale)Sales (enterprise deal requirements & i
• ntegrations)Customer Success (implementation &am

p; adoption)
What We'r

e Looking For
Requi

• red ExperienceMinimum of 8 years of Product Management experience in B2B SaaS along with 4 years in managerial and equ
• ivalent roles.Experience owning data-heavy or integration-d
• riven productsStrong understanding of SaaS metrics: ARR, MRR, churn, reten
• tion, LTV, CACExperience working in agile/scru
• m environmentsStrong stakeholder management skills across tech &
• business teamsExcellent written and verbal commun

ication skills
Str

ongly PreferredTechnical un

• derstandi
• ng of:RE
• ST APIsWebhoo
• ksETL pipelinesData wareh
• ousing conceptsExperience with product analytics tools (Mouseflow, Mixp
• anel, GA, etc.)Basic SQL proficiency (ability to independently an
• alyze datasets)Experience working with enterprise Listings, integration

s and BI tools.

• Key CompetenciesSystems thinker with strong archite
• ctural intuitionHigh o
• wnership mindsetData-drive
• n decision makerStructure
• d problem solverComfortable operat
• ing in ambiguit

yBias fo

r action
About UsWe believe that experience is everything. Experience.com has built the most impactful Experience Management Platform (XMP) available anywhere, with features to drive operational and behavioral change, in real-time, during the moments that matter. XMP delivers impactful business outcomes including increased customer satisfaction, brand loyalty, online reputation and visibility, as well as improved employee engagement, and compliance - making every experi

ence matter more.Founded in 2015 and originally founded as SocialSurvey, Experience.com is headquartered in San Ramon, Calif. and backed by SavantGrowth (fka Kennet Partners), Silicon Valley Data Capital, Tri-Valley Ventures, and Wilson Sonsini Goodr

ich & Rosati.Indian Registered name: Buyers Road Indi

a Private LimitedURL: w