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Coffeee.io

Senior Product Manager

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Job Description

About the Role

We're building a B2B logistics and marketplace platform powered by ONDC protocols to

enable seamless multi-party discovery, quoting, fulfillment, and settlement.

We are looking for a Senior Product Manager with deep experience in logistics or

marketplace products, API product ownership, and data-driven decision-making

someone who can translate complex ONDC protocol flows into intuitive, scalable

customer experiences.

Role Summary

As a Senior Product Manager Logistics & Marketplaces, you will own the vision,

strategy, roadmap, and execution of logistics and marketplace integrations on the Qwipo

platform.

You'll collaborate with engineering, design, data, and business teams as well as

external logistics partners (LSPs, FAs) to design and deliver scalable APIs, pricing

engines, and orchestration workflows for multi-party fulfillment.

Key Responsibilities

Own the end-to-end product lifecycle: discovery quote trip tracking settlement.

Define and drive the product strategy and roadmap for logistics and marketplace solutions.

Work cross-functionally (engineering, design, business, operations, partners) to deliver data-driven, customer-focused products.

Translate customer and business needs into clear requirements, user stories, and acceptance criteria in an Agile environment.

Map ONDC protocol capabilities into real-world workflows, managing constraints and error handling.

Design and own APIs & developer experience, including contracts, SLAs, versioning, and monitoring.

Use data analytics and SQL to identify friction points, optimize fulfillment KPIs

(OTD, utilization, cost per delivery, return rate).

Drive go-to-market, partner onboarding, billing, and dispute automation workflows.

Lead cross-functional teams through ideation, QA, launch, and iterative improvement.

Collaborate with ONDC network partners to ensure compliance and integration quality.

Must-Have Qualifications

68 years of product management experience, including 3+ years owning B2B SaaS or marketplace products.

Proven track record of building and launching logistics, fulfillment, or marketplace products.

Hands-on experience with ONDC protocols or similar open-network integrations.

Strong API product ownership contracts, documentation, partner onboarding,

and SLAs.

Proficient in data analytics and SQL; able to design and interpret dashboards and KPIs.

Excellent communication and stakeholder management skills; capable of writing

PRDs and presenting to leadership.

More Info

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About Company

Job ID: 136342979

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