Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
As a Senior Product Associate in Consumer & Community Banking Team, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
- Writes the requirements, epics, and user stories to support product development
- Lead the Product Team by assisting/guiding in areas such as gather/write business requirements and epics, translate into user stories with acceptance criteria, oversee E2E testing/UAT covering UI screens validation, launch, defect and incident management.
- Implement solutions across the organization working with lines of business, risk/compliance, legal, audit, operations, finance, design, and Agile technology teams to prioritize and deliver the Controls Platform modernization roadmap
Required qualifications, capabilities, and skills
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Proficient knowledge of the product development life cycle
- Experience in product life cycle activities including discovery and requirements definition
- Developing knowledge of data analytics and data literacy
- Experience of product SDLC side experience predominantly in the Area of Fintech side focusing on Controls, Risk and audit areas
- Excellent communication and interpersonal skills able to influence across business, risk, and technology stakeholders
- Ability to develop and prioritize the product backlog to ensure the team delivers high value, control sound features data-driven decision making
- Proficient in JIRA and Confluence and experienced in building product roadmaps and maintaining traceable documentation
- Banker-centric and control minded focus maintains close rapport with end users and operational partners.
