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Senior Process Manager

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Job Description

Key Responsibilities

JOB DESCRIPTION

  • Requirements Gathering: Meet with stakeholders to document functional and technical needs.
  • Data Analysis: Analyze metrics, budgets, and operational performance using SQL or Excel.
  • Process Improvement: Identify workflow gaps and recommend cost-saving fixes.
  • Communication: Bridge the gap between non-technical management and technical developers.
  • Testing & Validation: Support user acceptance testing (UAT) and quality checks.

Responsibilities

Requirements Management

  • Gather requirements: Meet with stakeholders through interviews and workshops to capture business needs.
  • Document specifications: Write clear functional and non-functional requirements or user stories.
  • Manage scope: Prevent scope creep by setting realistic project boundaries

Qualifications

  • Technical Skills: Proficiency in SQL, Microsoft Excel (pivot tables), data visualization software (Tableau, Power BI), and requirements management tools (Jira).
  • Analytical Skills: Data analysis, cost-benefit analysis, modeling business processes, and root-cause problem solving.
  • Soft Skills: Clear verbal and written communication, stakeholder collaboration, active listening, and adaptability to change

More Info

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About Company

Job ID: 152128799

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