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Senior Process Manager

16-18 Years
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  • Posted 9 days ago
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Job Description

Job Description

Job Title: DevOps and Azure Infrastructure Lead

Experience

  • 16+ years of overall IT experience with strong Devops and Azure Infrastructure monitoring and maintenance background
  • Location Mumbai / Pune

Role Summary

We are looking for a senior professional with deep expertise in cloud-native architecture, microservices, DevOps, infrastructure monitoring, enterprise integration and team management. The role involves designing, governing, and guiding end-to-end Azure solutions while collaborating closely with business, development, security, and operations teams.

Key Responsibilities

  • Be accountable for a team of professionals involved in servicing cloud infrastructure and Devops support
  • Knowledge and experience on end-to-end Azure cloud architectures (high availability, scalability, security, and cost optimization)
  • Lead containerization and orchestration using Docker & Kubernetes (AKS)
  • Implement GitOps-based deployments using ArgoCD
  • Architect and govern CI/CD pipelines using Azure DevOps / GitHub Actions
  • Experience in cloud networking design (VNETs, Subnets, NSGs, Load Balancers, Application Gateway, Firewall)
  • Experienced in observability and monitoring using Datadog (logs, metrics, APM, alerts)
  • Collaborate with DevOps teams to enforce IaC practices (Terraform / Bicep / ARM)
  • Define non-functional requirements: performance, resiliency, DR, security, compliance
  • Review designs, conduct architecture reviews, and mentor senior engineers
  • Act as a technical escalation point and ensure delivery quality

Technical Skills

Cloud & Azure

  • Azure core services: App Services, AKS, Azure Functions, Storage, Azure SQL, Cosmos DB
  • Azure networking: VNET peering, Private Endpoints, ExpressRoute / VPN
  • Identity & Security: Azure AD, Managed Identity, RBAC, Key Vault

DevOps & Orchestration

  • Kubernetes (AKS) cluster design, scaling, security, upgrades
  • ArgoCD for GitOps-based deployments
  • Docker image strategy and registry management
  • CI/CD pipelines (Azure DevOps / GitHub)

Monitoring & Observability

  • Datadog APM, infrastructure monitoring, logging, dashboards
  • Alerting strategy and SLA/SLO definition

Networking & Security

  • Deep understanding of TCP/IP, DNS, Load Balancing, Firewalls
  • Secure cloud design, Zero Trust concepts
  • Experience with security scanning and compliance controls

Architecture & Design

  • Experience with enterprise architecture patterns
  • System integration (REST, messaging, event streaming)
  • High availability, disaster recovery, and multi-region design
  • Performance tuning and capacity planning

Soft Skills

  • Excellent communication skills able to explain complex concepts clearly
  • Strong stakeholder management and cross-team collaboration
  • Eye for detail with a strong focus on quality and governance
  • Ability to balance hands-on work and strategic thinking
  • Mentoring and leadership mindset

Nice to Have

  • Azure certifications (Azure Solutions Architect Expert preferred)
  • Experience with Kafka / Event Hub
  • Knowledge of security tools, SAST/DAST
  • Experience in regulated or large enterprise environments

About The Team

eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

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About Company

Job ID: 143809355

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