Description
We are seeking a Senior Process Analyst with 3-8 years of experience in the Property & Casualty Insurance industry to join our team. The successful candidate will be responsible for analyzing and optimizing processes to improve efficiency and effectiveness within our organization.
Responsibilities
- Conduct process analysis to identify areas for improvement and develop recommendations for change
- Collaborate with cross-functional teams to implement process improvements
- Design and develop process documentation and training materials
- Monitor and measure process performance and provide regular reporting to stakeholders
- Lead process improvement projects from start to finish, including defining project scope, developing project plans, and executing project activities
- Identify and mitigate process-related risks and issues
Skills and Qualifications
- Bachelor's degree in Business Administration, Industrial Engineering or related field
- 3-8 years of experience in the Property & Casualty Insurance industry
- Strong analytical skills with the ability to identify and solve complex problems
- Experience with process analysis methodologies such as Lean, Six Sigma, or BPMN
- Knowledge of Property & Casualty Insurance products, services, and processes
- Excellent communication and interpersonal skills with the ability to interact with stakeholders at all levels of the organization
- Strong project management skills with the ability to lead projects from start to finish
- Proficiency in Microsoft Office Suite and process mapping software
