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Inviting applications for the role of Senior Principal Consultant -SalesforceTech Lead
As a Salesforce Senior Technical Lead, you will play a pivotal role in leading Salesforce development initiatives for our client, ensuring seamless integrations, and optimizing configurations across Sales Cloud, custom development, bespoke integrations and Agentforce. You will collaborate with cross-functional teams to deliver innovative solutions that enhance business processes and drive client success.
Responsibilities:
Lead Salesforce Development: Drive the design, development, and deployment of Salesforce solutions, ensuring best practices and high-quality standards.
Integrations: Manage integrations from and to Salesforce, leveraging APIs and middleware to ensure data consistency and system interoperability.
Configurations: Optimize Salesforce configurations to meet business requirements and improve user experience.
Sales Cloud & Service Cloud Expertise: Utilize your deep knowledge of Sales Cloud and Service Cloud to implement effective solutions that support sales and service operations.
Agentforce Utilization: Leverage Agentforce capabilities to enhance agent productivity and streamline workflows.
Team Leadership: Mentor and guide junior developers, fostering a collaborative environment that encourages innovation and growth.
Expert-Level Understanding: Demonstrate expert-level understanding of Salesforce technology, including Apex, Lightning Web Components (LWC), and integrations.
Best Practices Guidance: Guide teams on best practices for configurations and customization, ensuring optimal performance and scalability.
CI/CD Proficiency: Showcase proficiency in continuous integration/continuous deployment (CI/CD) processes using tools like Gearset to streamline development workflows.
Development: Hand-on development in Apex, LWC , Integrations and adopt and/or advise on the CI/CD framework within the clientele
Qualifications we seek in you!
Minimum Qualifications / Skills
Bachelor's degree in computer science, information technology, or a related field.
Proven experience as a Salesforce developer with expertise in Apex, LWC, Batch/Asynchronous modes, Sales Cloud, Marketing Cloud Integrations & Agent force.
Sales Cloud, Agent force, PD1 and PD2 certified
Strong understanding of Salesforce integration patterns and tools.
Excellent problem-solving skills and ability to work independently.
Effective communication skills to collaborate with stakeholders at all levels
Preferred Qualifications/ Skills
PD2 certification is highly preferable
Certifications in Salesforce Service cloud, OMS Cloud.
Excellent skills in HMTL5, CSS3 and Javascript
Hands on experience on APEX Data Loader/Middleware technologies
Experience in building SOAP, REST enabled applications (Server to Server Web Services)
Hands on experience on Salesforce lightning, Angular
Object Oriented Programming (OOPs) and is a must Skill. Knowledge (JAVA) is desirable and advantageous.
Knowledge of Salesforce APIs and integration with back-end systems (Oracle EBS, SAP, etc).
Solid Programming abilities in one or more of the following languages: JAVA, Oracle PL/SQL, JavaScript
Experience working with source control and continuous integration.
Excellent analytical and problem-solving skills.
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Job ID: 144979977