Roles & Responsibilities:
- Act as the primary technical expert and point of contact for all Salesforce development activities across Medical Information Websites
- Lead the implementation of new features and enhancements on Salesforce Experience Cloud, ensuring alignment with product roadmaps and user experience goals
- Own critical development items and work closely with the team to ensure continuity and timely resolution of high-priority items
- Maintain, monitor, and support production and non-production Salesforce environments
- Handle and coordinate all aspects of the release process using Copado, including pipeline configuration, code integration, version control, deployment planning, and post-release validation
- Use Copados continuous integration and delivery capabilities to streamline deployments, maintain environment consistency, and ensure traceability
- Manage and coordinate all aspects of the release process, including code integration, sandbox refreshes, deployment planning, and post-release support
- Ensure timely and high-quality delivery of technical solutions, following Amgen's agile development processes and industry standard methodologies
- Maintain up-to-date technical documentation including design and build specifications, configuration logs, and deployment artifacts for audit and compliance purposes
- Perform code reviews to ensure adherence to security, scalability, accessibility, performance standards and compliance with Vera validation standards
- Collaborate with cybersecurity teams to implement security protocols, ensure platform security posture, respond to vulnerabilities and audit findings and alignment with Amgens governance, security, and compliance frameworks
- Deploy and validate code in development and QA environments using Copado pipelines and automated testing workflows
- Support the maintenance of integrations between Salesforce and other platforms such as AWS, MuleSoft, and other third-party services.
- Provide technical mentorship to junior developers and contribute to knowledge-sharing sessions within the development team.
- Ensure platform compliance with GxP, GDPR, and other regulatory requirements specific to the pharmaceutical industry
- Drive the adoption of DevOps practices by supporting continuous integration, automated testing, and deployment pipelines
- Collaborate with multi-functional teams to solve, optimize, and continuously improve platform functionality
- Participate actively in PI Planning, Sprint Planning, and other SAFe Agile ceremonies to ensure full visibility and accountability across deliverables
- Uphold platform scalability, reusability, and future-readiness by recommending standard methodologies and reusable frameworks
- Ability to conduct the role in accordance to GxP and CSV regulations and requirements
Basic Qualifications:
Masters degree and 2 to 4 years of Computer Science, IT or related field experience OR
Bachelors degree and 5 to 6 years of Computer Science, IT or related field experience OR
Diploma and 7 to 9years of Computer Science, IT or related field experience
Preferred Qualifications:
Functional Skills:
Must-Have Skills:
- Advanced Salesforce development expertise including Apex, Visualforce, Lightning Web Components
- Hands-on technical experience in delivering digital projects in a fast-paced, multi-client environment, incl. full design-build project lifecycle of web projects
- Experience leading web & cloud technology systems: Salesforce Communities, AWS, Google Analytics, MuleSoft, etc
- Knowledgeable of web analytics, SEO principles and web design standard processes, code review, quality checks, and implementing best practices and compliance
- Proficient in developing and supporting solutions within regulated GxP and CSV-compliant computer systems, ensuring adherence to validation, audit, and documentation standards
Good-to-Have Skills:
- Experience with Salesforce DevOps Center or other DevOps pipelines
- Knowledge of AWS, MuleSoft, web services, and REST/SOAP APIs
- Familiarity with Jira, Confluence, and agile development tracking tools
- Knowledge of front-end technologies (HTML, CSS, JavaScript)
- Experience in the validation process for GxP-regulated systems, including understanding of system lifecycle and compliance requirements
- Experience working with geographically dispersed teams in a matrix environment
- Understanding of web accessibility and responsive design
- Experience operating in a regulated business environment and adhering to mandatory compliance requirements preferred
- Ability to work with a truly dynamic and team with varied strengths, with a roll-up your sleeves approach
- Pharmaceutical experience preferred
