Key Accountabilities and main responsibilities
- Strategic Focus
- Maintain technical expertise in performance/load testing dictums.
- Design and develop solutions for supporting Cloud (Azure Devops) and CI/CD for SeV utilization.
- Communicate effectively across multiple teams/external vendors (Operations, Project Teams, Quality Service), different personnel (Developers, Technical team and Project Managers) when required.
- Monitor Server metrics using APM tools.
- Actively participate in and continuous improvement measures to increase the effectiveness and efficiency of automation.
- Innovate and implement solutions for the requirements as per the industry standards.
- Conduct analysis of business requirements, solution designs, process documentation etc., for the purpose of identifying feasible business critical transactions.
- Implement best performance test practices and standards as part of Enterprise solution.
- Operational Management
- Conduct endurance, stress, load, volume testing to validate production readiness of software applications and infrastructure for stability and performance.
- Provides Performance testing software systems support for respective business unit.
- Coordinate and execute creation of Test Cases, scripts and performance test execution.
- Design, develop and execute scripts which validate, to a high degree of confidence test cases defined within the projects test plan.
- Perform load testing across multiple messaging protocols (including HTTP), focusing on overall application performance, validating application response and outputs accurately reflecting business requirements.
- People Leadership
- Mentor and guide junior team members.
- Governance & Risk
- Tracks and communicates task progress, status, and key performance metrics.
- Use standard defect tracking tool in promptly and accurately reporting defects found in testing.
- The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs.
Experience & Personal Attributes
- Experience
- 7+ years of Performance testing experience.
- Min 5 years of experience with OpenText LoadRunner experience using protocols Citrix, RDP, Java, and Performance testing Mobile Technologies and database.
- Significant experience working with Jmeter and APM tools including NewRelic and Graphana.
- Proven experience with SOAP Web Services and RESTful Web Services testing using SOAP UI, Postman and Swagger.
- Strong knowledge and experience in Performance testing principles, techniques, and standards, such as test design, test execution, test reporting, and test management.
- Strong knowledge and experience in software development lifecycle (SDLC) and software quality assurance (SQA) processes and practices, such as agile, waterfall, and DevOps.
- Strong knowledge and experience in CI/CD tools and practices, such as Jenkins, Azure repo, Bitbucket, azure devops, Git, Docker, and Kubernetes.
- Experience working on continuous improvement projects is good to have.
- Experience working in distributed delivery model with teams spread across different regions will be highly advantageous.
- Personal Attributes
- Strong analytical, problem-solving, and troubleshooting skills.
- Strong communication and collaboration skills.
- Strong attention to detail and quality orientation.
- Demonstrate ability to solve technical problems and implement innovative solutions.
- Ability to work independently and as part of a team.
- Ability to learn new test tools, technologies, and trends quickly and effectively.
- Ability to handle multiple tasks and projects simultaneously and prioritize them.
- Exceptional analytical skills and troubleshooting skills in order to resolve technical glitches during implementation.
