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Innovan Technologies

Senior Pega Manager - Telecom Domain

Innovan Technologies
Itanagar, India
8-10 Years

This job is no longer accepting applications

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  • Posted 2 months ago

Job Description

Key Responsibilities

  • Design and implement end-to-end solutions using Pega PRPC v7/v8+
  • Develop case types, flows, activities, data pages, and UI components
  • Integrate Pega with telecom OSS/BSS systems and third-party services (REST/SOAP)
  • Automate business processes such as Order-to-Cash (O2C), service assurance, and fault management
  • Participate in requirement gathering, technical design, and code reviews
  • Collaborate with business analysts and QA teams to deliver high-quality solutions
  • Optimize performance and troubleshoot issues in production environments
  • Ensure adherence to Pega and enterprise development best Expectations :

Work With Telecom Concepts Such As

  • Customer onboarding and KYC
  • Service provisioning and activation
  • Product catalog and pricing models
  • Trouble ticketing and network fault workflows
  • Integrate with systems like CRM, billing, inventory, network management
  • Support use cases across channels (web, IVR, Qualifications :
  • 8+ years of hands-on experience with Pega PRPC
  • At least 3 years in telecommunications domain
  • Strong knowledge of BPM principles and case lifecycle design
  • Experience with data integration (REST, SOAP, MQ)
  • Pega CSA / CSSA certification preferred
  • Familiarity with Agile/Scrum methodology
  • Strong communication and analytical Skills :
  • Knowledge of OSS/BSS platforms (e.g., Amdocs, Netcracker, Ericsson)
  • Exposure to cloud deployments (Pega Cloud, AWS, GCP, Azure)
  • Experience with DevOps tools like Jenkins, Git, CI/CD pipelines

(ref:hirist.tech)

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Telecommunications
Employment Type:
Full time

About Company

Innovan Technologies

Job ID: 128594167

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Last Updated: 12-11-2025 01:47:18 PM
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