Senior Payroll Specialist

About Easyship

Easyship is one of the world's leading multi-carrier shipping software, built to make global eCommerce borderless. Since 2014, we've been on a mission to democratize logistics by removing the black box of international shipping costs and complexities. Trusted by over 100,000 brands, our platform provides a single mission control for global trade, offering access to 550+ courier services across 200+ destinations.

We are an award-winning, global team (Forbes 30 Under 30, TechInAsia's Best Startup) with offices in London, New York, Hong Kong, and beyond. We're growing fast, we value transparency, and we genuinely enjoy building the infrastructure that powers modern commerce. If you're ready to solve complex problems at scale, we'd love to have you join us.

What are we looking for

We are seeking a highly organised and detail-oriented Sr Payroll Specialist to enable payroll and data management, ensuring smooth HR operations processes and exceptional employee experience. This role requires a responsible, proactive, and data-driven professional with strong attention to detail, capable of handling sensitive information and driving accuracy across payroll, reporting, and compliance functions.

What will you be responsible for

I. Payroll & Benefits Administration

1. Manage monthly payroll processing, ensuring accuracy in attendance, leaves, overtime, bonuses, other payments and statutory deductions.
2. Maintain updated employee information related to benefits and compensation.
3. Liaise with Finance and external payroll vendors to ensure timely and error-free disbursement of salaries and statutory payments.
4. Ensure compliance with local labor, tax, and statutory requirements (social security, insurance, etc.
5. Oversee the benefits company-wide and coordinate with the different vendors for the yearly renewals.
6. Manage and approve expenses reimbursements in a timely manner to ensure disbursements with the monthly payroll.
7. Manage the end-to-end ESOP process, including the documentation, offline exercising and maintain the Carta platform up to date.

Primary tools include:

1. HR & Payroll Platforms: JustWorks, Deel, RazorPay, Carta, BambooHR, 15Five, Asana, Insightful, Plum, Zomato, Bupa, SunLife.
2. Operational & Productivity Tools: Slack, Google Workspace, Atlassian,1Password, HubSpot, Microsoft 365 Admin Centre

II. Data Management & Reporting

1. Maintain accurate and confidential HR databases, employee files, and systems (e.g., HRIS, attendance, and leave management).
2. Generate and analyse HR and payroll-related reports (headcount, turnover, attendance, compensation analysis, and other KPIs).
3. Support internal and external audits by providing the required HR data and documentation.

III. HR Operations & Employee Support

1. Serve as the first point of contact for employee queries related to payroll, benefits, and policies, ensuring timely and accurate responses.
2. Coordinate business trips, including flights, accommodation and insurance for individual or group business trips, ensuring the processes and policies are followed thoroughly and budgets are met.
3. Identify opportunities to improve HR processes and implement automation or efficiency initiatives.

IV. Compliance & Documentation

1. Ensure compliance with local labor laws, internal policies, and company procedures.
2. Manage and safeguard confidential employee data and records.
3. Prepare official HR correspondence, reports, and presentations as needed.

What will you bring

1. Exceptional attention to detail, accuracy, and organisational skills. Strong sense of responsibility.
2. Ability to handle confidential information with discretion and be aware of the dangers of data leaks and how this can affect company culture (confidentiality is a must!).
3. Ability to manage multiple priorities in a fast-paced environment and being able to meet strict deadlines.
4. Excellent communication and interpersonal skills to interact effectively across departments.
5. Proficiency in Excel/Google Sheets, HRIS systems, and data management.
6. Ability to work independently and collaboratively as part of a team.
7. Prior experience working across time zones or with international teams is a must.
8. Ability to drive positive employee relations and monitor organisational health.

Qualifications:

1. Bachelor's degree in HR, Business Administration, accountant, or a related field is preferred.
2. 3-5 years of experience in HR Operations / Payroll Administration roles.
3. Prior experience in a multinational or mid-size corporate environment is preferred.
4. Solid understanding of HR compliance, payroll cycles, and reporting processes.

The Way We Work:

• Ownership: You take responsibility for outcomes, not just tasks
• Collaboration: You share context and move forward together
• Resilience: You adapt quickly and keep momentum
• Integrity: You operate with honesty and transparency
• Diversity: You value different perspectives
• Initiative: You take action and learn by doing
• Growth mindset: You seek feedback and continuously improve

Why You'll Love Working at Easyship

• Competitive compensation with equity options
• Comprehensive health insurance
• Gym & wellness reimbursement
• Zomato digital meal credits for daily usage
• Work from anywhere for up to 4 weeks per year
• Generous vacation policy, duvet days, and mental health days

Easyship is an equal opportunity employer. We make all employment decisions- recruiting, hiring, pay, benefits, training, promotion, leave, and separation based on qualifications, merit, and business needs. We do not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, veteran or military status, citizenship, or any other characteristic protected by law.