Senior Oracle Technofunctional Consultant

Oracle E-Business Suite (EBS) Techno-Functional Consultant

Location: Bengaluru (hybrid)

Experience Level - > 10 years

Consultant Scope of Work Oracle E-Business Suite (EBS) Techno-Functional Support (60% Technical and 40% Functional)

The consultant will provide functional and technical support for multiple Operating Companies within the Group using the Oracle E-Business Suite (EBS) ERP platform. Key responsibilities include:

1. Experience in Project Accounting, Project Billing & Project Costing, Project --(5+ Years) ,Manufacturing Modules.
2. Experience as a Business Analyst in communicating with Business Users, understanding the requirements and provide the required support or do the development etc.
3. Should be a person who can talk directly with the end users and collect the requirements from them.

Application Support & Issue Resolution

• Provide daily support for Oracle EBS business processes and third-party interfaces.
• Deliver functional and technical support for incidents, defects, and minor enhancements.
• Manage and resolve Incidents following ITIL standards.
• Troubleshoot and correct process and data issues causing failures.
• Collaborate with DBA teams, Oracle Support, business users and external vendors to resolve system and interface issues.

System Configuration & Development

• Configure and customize Oracle EBS modules (Financials, Supply Chain, Projects, Order-to-Cash, Manufacturing, OTL, HRMS).
• Maintain and update all technical development documentation.
• Prepare and submit migration documentation per company governance procedures.

Testing & Quality Assurance

• Conduct unit testing for all configuration and development work.
• Coordinate Business Acceptance Testing (BAT) with IT personnel and functional leads.
• Prepare and provide all test evidence to the associated incident/request.

Change Management & Governance

• Follow change-control policies.
• Make no direct updates in the Production environment.
• Perform all configuration or data changes in EBS DEV, with stakeholder validation.
• Create Change Requests and progress each change.

Documentation & Process Improvement

• Maintain accurate and up-to-date support documentation.
• Recommend process improvements and best practices to enhance system stability and efficiency.
• Support reduction of project and ticket backlog through proactive analysis and remediation.

Communication & Collaboration

• Provide regular status updates to business users, IT management, and key stakeholders.
• Participate in recurring and ad-hoc project, support, and progress meetings.

Responsibilities

• Application Support & Issue Resolution
• System Configuration & Development
• Testing & Quality Assurance
• Change Management & Governance
• Documentation & Process Improvement
• Communication & Collaboration