Fluence (Nasdaq: FLNC) is a global market leader delivering intelligent energy storage and optimization software for renewables and storage. Our solutions and operational services are helping to create a more resilient grid and unlock the full potential of renewable portfolios. With gigawatts of successful implementations across nearly 50 markets, we are transforming the way we power our world for a more sustainable future. For more information, please visit fluenceenergy.com.
Job Description
Job Description: Senior Operations Engineer (4+ to 6 relevant years)
Position Overview
Fluence is seeking a highly skilled
Senior Operations Engineer to join our Bangalore office. The ideal candidate will bring strong expertise in networking, databases, communication protocols, and Python-based data handling. This role involves ensuring seamless operations, troubleshooting, and optimizing system performance while collaborating across teams to support mission-critical applications in the renewable energy sector.
Key Responsibilities
- Manage and monitor networking operations including IP Addressing and subnetting, Routing and VPN tunnel setup.
- Debug and optimize Python scripts for operational workflows.
- Perform basic file parsing, data transformation, and Pandas-based analysis to support operational insights.
- Design, maintain, and optimize SQL databases with emphasis on conceptual DB design, querying, MySQL operations, and read/write efficiency.
- Implement and maintain communication protocols including OPC, MODBUS, DNP3, IEC, ODBC, API, and FTP.
- Collaborate with cross-functional teams to ensure system reliability and scalability.
- Document procedures, troubleshooting flows, root cause analysis and drive continuous improvement initiatives in Operational tools.
- Act as an L2 escalation point, identify and root cause the issues arising in the platform.
- Customer onboarding: Integrate new sites into the platform, Data mapping and establishing secure connection to cloud, KPI computations.
Qualifications
- Educational Background: Bachelor's or Master's degree in Electronics & Communications, Information Technology, or any related field.
Preferred Technical Skills
- Strong foundation in networking concepts (ping, routing, IP, VPN).
- Proficiency in Python debugging (compulsory) and experience with file parsing, Pandas, and data transformation.
- Solid understanding of MySQL databases (compulsory), including basic querying, and R/W operations.
- Hands-on experience with communication protocols (Advantage):
- ODBC
- OPC (UA and DA)
- MODBUS
- DNP3
- IEC
- FTP
- API's
- Excellent problem-solving and analytical skills.
- Working knowledge on Operational tools like Salesforce, Service now, Freshdesk.
- Strong communication and collaboration abilities.
- 5+ years of relevant experience in operations engineering or system engineering.
Our Culture
At Fluence, our culture is the foundation that drives our ambitious growth strategy and fuels our mission to transform the future of energy. Our core cultural pillars empower us to innovate, collaborate, and lead with purpose, ensuring we continue to deliver unparalleled value to our customers and the world.
Unleash Voices
We believe every voice matters. We encourage openness, active listening, and decisive action to create a culture where everyone has the opportunity to contribute to our success. We foster an environment where diverse perspectives are heard and valued, driving innovation and progress.
Customer Fluent
Our customers are at the heart of everything we do. We're committed to delivering exceptional value that exceeds expectations by understanding our customers needs and adapting swiftly to meet them. Our deep focus on customer satisfaction drives us to continuously improve and innovate.
Infinite Impact
We are committed to creating the impossible. We push boundaries to deliver sustainable, game-changing solutions that shape a brighter, more energy-efficient future for all. Our team is passionate about making a lasting impact that will resonate for generations to come.
All In
We are all in for growth. Our teams are relentlessly focused on identifying and seizing opportunities that propel us forward. We embrace an ownership mindset, pushing ourselves and each other to accelerate progress and create lasting success.
