Role: L3 Network security Engineer
Years of Experience: 10 to 14 Years
Technical Skills:
- Network and Security engineer will have to provide primary Level- 3 support for Incidents, Change and request tickets by troubleshooting / analyzing across Mphasis Network & Security platforms.
- Routing and Switching is the Key Primary Skill with experience preferably across all Routing Protocols and experience in Cisco/HP/Aruba devices as the preference.
- Security (Firewalls/IPS/IDS/Proxy) is the Secondary skill with experience across all major Vendors on Security appliances like Cisco/HP/Aruba/Palo Alto/Fortigate//CheckPoint, etc.
- Wireless Architecture / Implementation and Operational Support Knowledge and Experience on Vendors like Cisco/Aruba, etc.
- Execute changes and periodic device upgrade, migration, integration activities along with L1 & L2 Engineers and Oversee/Supervise the L1 & L2 Enggs in the specific shifts being managed by the L3 Engg.
- Plan, Manage and Execute End-to-End Technical Implementation Projects as per the technology Verticals/OEMs listed above.
- Understanding vertical domain SOP's and manage environment as per defined SOP's
- Coordinate with OEM for product related fixed, ensure high uptime and standardization of configuration in devices
- Periodic Failover testing, execute corrective action as needed for high infrastructure uptime to support business
- Train/Supervise & Guide the L1 & L2 Enggs in the team and drive the New Technology Learning & Adoption within the team
- Support and implement, Create policies, Log and Data analysis, Configurations and Action of critical alert from SOC along with analysis and quick remediation.
- Network diagram update as per the land scape changes with new device & technologies
- Attend regular internal and client meetings when at work.
- Work in 24X7 environment in rotational shift to support operation.
- Scripting Knowledge > VB/PowerShell (recommended but NOT mandatory)
- Preferred but NOT Mandatory Skills
- Working Knowledge on Secure Email Gateway Technology (preferably Symantec but not compulsory)
- Working Knowledge on NAC Solution (preferably ClearPass Aruba but not compulsory)
- Working Knowledge on WAF (preferably Radware but not compulsory)
- Working Knowledge on Web Proxy (preferably Netskope but not compulsory)
Technical and Domain Specific Experience Expectations:
- Network & Security Domain Specific Working Experience ranging from 9 to 14 years.
- Basic knowledge in Cloud Configuration & Troubleshooting (AWS and Azure) experience preferably ranging from 3 to 5 years.
- People/Roster Management experience preferable but NOT Mandatory.
Process Skills:
- Intermediate knowledge in VA Fixing and Alert Monitoring.
- ServiceNow Tool Work Experience
- Incident / Change and Request Management Process Experience
- Basic knowledge in Cloud Configuration & Troubleshooting (AWS and Azure).
Behavioral Skills:
- Team Player
- Good Communication and Mail Writing Skills
- Problem Solving, Good Analytical Skills and Good Coordination Skills
Qualification:
- Undergraduate Mandatory (BE or a similar UG qualifications)
- Technical Certifications (like CCNP, CCIE, Fortigate, Palo Alto, AWS, Azure, Aruba, CheckPoint, etc.) will be an added advantage Not Mandatory
