Senior Network Engineer

Senior Network Engineer

Company: Kiya.ai

Position Summary:

As a Senior Network Engineer at Kiya.ai, you will be a key contributor responsible for designing, implementing, and maintaining the organization's comprehensive network and voice infrastructure. This includes managing WAN, LAN, Wireless networks, switches, firewalls, routers, VoIP systems, and other critical networking equipment. You will play a vital role in ensuring the security, availability, and reliability of our global IP infrastructure.

Key Skills:

• Firewalls: Palo Alto, Checkpoint, Cisco FTD.
• Switches: Dell, Cisco, Meraki.
• SD-WAN: Aryaka, Meraki.
• Preferred: AVI Load Balancer (LB) and NSX-T.

Experience and Expertise:

• 10+ years of experience and expertise in core network and WAN technologies, including MPLS, IP VPN, and telecoms systems. Such as:
• Cisco routers/switches/firewalls (e.g., ASA 5500 Family, 2900/3800 ISR Routers, Catalyst 3750X stacks, 4500/6500 chassis switches, Nexus & WaaS).
• Cisco Wireless technologies.
• Experience with Layer 2 technologies (Spanning-Tree, Virtual Port Channel, Virtual Switching System).
• Strong experience in dynamic routing protocols (e.g., EIGRP, OSPF, BGP, etc.).
• Strong experience with enterprise networking technologies.
• Experience in fiber channel switch technologies.

Role & Responsibilities:

Planning and Design:

• Plan, develop, and implement network solutions.
• Research new network technologies.
• Develop the network infrastructure roadmap.
• Design and implement network solutions.

Monitoring:

• Monitor network elements to ensure security and availability.
• Responsible for the security, availability, and reliability of the corporate IP infrastructure.
• Create and deliver IP infrastructure performance metrics to IT management.
• Monitor IP infrastructure to ensure performance meets IT service-level expectations.
• Analyze IP infrastructure performance and identify opportunities for improvement.

Technologies:

• Support infrastructure technologies, providing hands-on technology support and review for all products in use and provide guidance for technology fit products.
• Management of WAN, LAN, Firewall, Routers, Switches, Wireless, Voice infrastructure, etc.
• Participate in departmental initiatives to improve the corporate IP infrastructure.
• Establish and maintain IP infrastructure standards.
• Recommend IP infrastructure vendors and solutions to IT management.
• Responsible for voice infrastructure including call routing and call center technologies.
• Coordinate external repairs, RMAs, and retirement of end-of-life networking devices.
• Participate on corporate and departmental project teams.

Supporting the Environment:

• Diagnose and resolve problems/issues related to the IP infrastructure.
• Adhere to corporate, departmental, and team policies and procedures.
• Ensure end-user customer satisfaction.
• Participate in after-hours & emergency support protocols.
• Perform additional IT duties as assigned.

Maintain Knowledge Base:

• Keep abreast of the latest network/security best practices, advisories, alerts, and vulnerabilities pertaining to the company and its mission.
• Advise the IT organization with current information about information network/security technologies.
• Lead the design and deployment of information network/security architecture and infrastructure.

Preferred or Desired Skills:

• System management and monitoring: SolarWinds Orion, WebSense, sysLogging.
• Cisco routers/switches.
• Cisco wireless.
• Cisco ISE.
• Palo Alto firewalls.
• Juniper switches.
• Juniper Mist wireless.