Key Responsibilities
Pre-Planning & Solutioning
- Support transformation teams during pre-planning and due diligence phases
- Provide inputs on transition timelines, budgets, resource planning, and cost estimation
- Assist in business case development and solution design
- Contribute to feasibility analysis and solution structuring
Transition Program Execution
- Lead end-to-end execution of large, complex transition programs across geographies
- Manage knowledge transfer, ramp-up planning, and deployment activities
- Ensure seamless transition delivery with minimal operational disruption
- Coordinate all phases from initiation to stabilization
Governance & Program Management
- Establish governance frameworks for large-scale transition programs
- Ensure integration across multiple JLL workstreams and stakeholders
- Conduct regular governance meetings and performance reviews
- Prepare project updates, dashboards, and executive reports
Financial Management
- Manage and control program budgets and deal financials
- Track costs, variances, and financial performance of transitions
- Maintain and update business case assumptions regularly
- Ensure cost optimization throughout program lifecycle
Risk, Issue & Change Management
- Identify, assess, and manage project risks, delays, and issues
- Provide clear reporting on project progress and financial impact
- Implement change management strategies across client and internal teams
- Ensure proactive risk mitigation and escalation management
Stabilization & Post-Go-Live Support
- Ensure smooth stabilization of operations after go-live
- Monitor transition outcomes and operational performance
- Resolve post-transition issues and ensure steady-state delivery
- Drive continuous improvement post-implementation
Stakeholder & Client Management
- Manage relationships with internal and external stakeholders across all phases
- Act as primary point of contact during transition programs
- Coordinate with HR, IT, Recruitment, Training, and other support teams
- Engage senior leadership and clients for alignment and approvals
- Ensure effective communication and expectation management
Leadership & Collaboration
- Influence and collaborate with senior stakeholders and cross-functional teams
- Guide and mentor teams to achieve project objectives
- Foster strong working relationships across functions and geographies
- Demonstrate strong negotiation and interpersonal skills
Communication & Reporting
- Develop communication strategy and stakeholder communication plans
- Create governance decks, status reports, and executive presentations
- Use structured reporting to highlight risks, milestones, and progress
- Maintain documentation of transition methodologies and case studies
