About Emeritus & Daskalos:
Emeritus is redefining global education by making high-quality learning accessible and affordable for individuals, companies, and governments. Through partnerships with over 80 world-class universities, Emeritus delivers industry-relevant programs across formatsincluding short courses, degrees, and executive programsto more than 300,000 learners across 80+ countries.
Daskalos, a strategic initiative of Emeritus, pioneers transnational education in India by helping leading global universities establish joint campuses under the evolving Indian regulatory framework. With over 15 institutions in advanced discussions, Daskalos is shaping the next chapter in global higher education.
About the Role
The Senior Manager Training will be responsible for driving sales capability building through structured, data-driven training interventions. The role focuses on developing deep domain expertise within sales teams, strengthening quality frameworks, and enabling performance excellence aligned with business objectives
Key Responsibilities
- Lead the development of domain and program expertise across sales teams, ensuring high-impact and consistent program pitching
- Design, implement, and continuously evolve the sales training and quality framework to support business growth and performance standards
- Conduct regular audits of sales calls to evaluate quality, compliance, and effectiveness against defined benchmarks
- Analyze audit insights to identify recurring skill gaps and translate findings into targeted training and coaching initiatives
- Build and execute structured, scalable training plans and deliver engaging learning interventions across experience levels
- Own Training Needs Identification (TNI) and ensure effective content design and delivery methodologies
- Partner with cross-functional stakeholders to build, enhance, and standardize product and program training content
- Lead onboarding and induction training for new hires, enabling faster ramp-up and alignment with business expectations
- Identify gaps in processes, systems, or enablement tools and recommend actionable, sustainable solutions
- Present data-backed insights on training effectiveness, performance trends, and business impact to senior stakeholders
Skills & Qualifications
- Education: Graduate from a recognized college or university
- Experience: Minimum 5 years of relevant experience, preferably within Education, Higher Education, Universities, or Study Abroad sectors
- Prior experience in call quality audits, performance evaluation, or sales training effectiveness measurement is strongly preferred
- Strong analytical and problem-solving skills with the ability to convert insights into actionable learning strategies
- Proficiency in MS Office tools (Excel, PowerPoint, Planner) with strong reporting, data analysis, and basic automation capabilities.
- Familiarity with Learning Management Systems (LMS) and instructional design tools is an advantage.
- Excellent communication, facilitation, and stakeholder management skills.
- Strong presentation, storytelling, and content development abilities.
- High learning agility, critical thinking, and a strong attention to detail.
Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
In press:
- https://inc42.com/buzz/edtech-startup-eruditus-fy23-revenue-crosses-inr-3000-cr-mark/
- emeritus harvard business school: Edtech unicorn Emeritus story now a Harvard Business School case study - The Economic Times (indiatimes.com)
