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Job Description
• Provides guidance, training and mentorship to team members to develop their skills and help drive their
performance
• Manages recruitment for permanent and contingent workers in operational roles, ensuring placements meet
client expectations and company standards
• Develops plans for regular high-volume staffing needs, especially for temporary workers in the area of
logistics, industrial and skilled trades, contact center, hospitality, and retail
• Develops online and offline sourcing strategies, utilizing personal networks and high-level industry
connections to find readily available Enterprises
• Develops and tracks KPIs for recruitment performance within Enterprise, such as quality-of-hire, hiring
manager satisfaction, and retention rates
• Ensures recruitment efforts for more senior and long-term operational roles are coordinated with internal
mobility and succession planning initiatives to facilitate top talent retention within the company
• Creates succession planning strategies for the senior operational roles in collaboration with HR and senior
leaders to ensure talent pipeline for critical roles is ready when needed
Grade Descriptor
• In-depth understanding of concepts and principles in own discipline and a good knowledge of these elements
in related disciplines
• Provides management and direction to professional employees may occasionally manage supervisors or
managers
• Has accountability for the budget/P&L, performance and results of a team or multiple diverse teams
• Executes business plans and contributes to the development of team / business area strategy
• Addresses issues with impact beyond own team based on knowledge of related disciplines; may lead
formulation and monitoring of policy and professional standards
• Makes decisions that impact the results of a business area –including the support, prioritization, and funding
of projects, products, services and/or technologies
Job ID: 147013473