Ways of Working Employee will be working from office (Bengaluru).
About Swiggy
Swiggy is India's leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India.
From starting out as a hyperlocal food delivery service in 2014, to becoming India's leading on-demand convenience platform today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees.
Roles & Responsibilities
- Supply Strategy (City Zone Level)
Define and own the supply strategy at a City Zone level, setting clear goals around supply quality, density, and category coverage anchored on the GenZ target audience
Build the strategic blueprint at a platform level unique to Toing and translate it into actionable, city-specific plans in close collaboration with city operations teams.
Establish and track metrics for supply health including numerical coverage, cuisine/category mix, and quality benchmarks and continuously iterate based on performance.
Identify white spaces in supply across geographies and categories, and develop structured plans to close gaps.
- Restaurant Economics & Experience
Own the restaurant mix (Rx mix) strategy and ensure it plays out as planned across cohorts, tiers, and city archetypes.
Maintain the Cost of Doing Business (CODB) for restaurant partners within a sustainable and competitive range, balancing platform economics with partner health.
Take ownership of Rx NPS set targets, diagnose detractors, and drive initiatives (in partnership with product, ops, and account management) to improve the restaurant partner experience.
Lead the monetisation agenda as Toing launches and scales its advertising product for restaurant partners.
Identify gaps, unlock opportunities, and build the roadmap to achieve 1P revenue targets, working cross-functionally with product and city teams.
Test different types of pricing frameworks / figure out the role of 3P on Toing.
- New Revenue & Unit Economics Innovation
Given the inherent risks in select unit economics (UE) line items, lead 01 thinking on new monetisation levers and UE improvement opportunities unique to Toing's business model. We currently do not fully know what exactly needs to be built here, but the job will be to come up with ideas and stress test assumptions and pilot the initiative.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, sex, disability status, or any other characteristic protected by the law.
