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Senior Manager - Special Investigation Unit

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Job Description

Role description

Join Tata AIA Life Insurance, a leading and fastest-growing life insurance provider in India, established in 2001 as a joint venture between Tata Sons Pvt. Ltd. and AIA Group Ltd. Our company embodies a legacy of trust, integrity, and excellence, combining Tata's esteemed leadership with AIA's extensive pan-Asian expertise. At Tata AIA, our vision is to be the pre-eminent protection provider enabling dreams and inspiring healthier, happier lives.

We foster a culture of innovation, inclusivity, and continuous learning, offering dynamic career growth opportunities and a supportive work environment. Recognized as a Great Place to Work and recipient of the Kincentric Best Employer Award, we are committed to employee satisfaction and holistic well-being. Our core value, People - Our Core, emphasizes our dedication to inspiring our employees to be and deliver their very best. Our aim is to develop highly capable leaders who are just, fair, ethical, and accountable for their actions. We strive to provide our employees with the right training, technology, equipment, resources, and guidance to perform their job effectively. Our promise to you is to provide for a diverse, equitable, and inclusive work environment, where each employee is valued as an individual and treated with respect, care, and compassion.

Fuel your future with us, find your wings, and S.O.A.R. - Shape opportunities, Optimize your potential, Accomplish meaningful work, and Reap holistic growth.

A Position Overview

Position Title

Senior Manager - Special Investigation Unit

Department

Special Investigation Unit

Level/ Band

Senior Manager

Role Summary:

We are seeking a seasoned Forensic Specialists to be part of the fraud monitoring unit to handle investigation of complex frauds. This role demands cross-industry expertise, advanced forensic audit capabilities (including digital data analytics) and the ability to engage effectively with internal / external stakeholders.

B Organizational Relationships

Reports To

Head - Special Investigation Unit

Supervises

-

C Job Dimensions

Geographic Area Covered

HO

Stakeholders Internal

All departments

External

Intermediaries including broking partners, Vendors / Investigation Agencies, Law Enforcement Agencies

D Key Result Areas

Fraud Investigation & Case Management

  • Direct complex investigations into suspected fraud cases, ensuring thorough documentation and evidence preservation.
  • Collaborate with internal audit, compliance, and legal teams to drive resolution and recommend corrective actions.
  • Present findings to senior leadership with actionable insights for fraud prevention.

External Stakeholder Engagement

  • Manage high-level meetings and collaborations with enforcement agencies, hospitals, distributors, and other external stakeholders.
  • Build strong networks with regulators, law enforcement, and industry associations to share intelligence and strengthen fraud deterrence.
  • Act as the company's representative in external forums, investigations, and cross-industry fraud prevention initiatives.

Cross-Industry Expertise

  • Apply fraud management practices from banking, healthcare, fintech, and other industries to enhance insurance fraud detection frameworks.
  • Benchmark and implement best practices in forensic auditing and fraud risk management.

Reporting & Compliance

  • Prepare detailed forensic audit reports for senior management, regulators, and legal proceedings.
  • Ensure compliance with regulatory requirements, industry standards, and company policies.
  • Maintain confidentiality and integrity in all investigative processes.

E Skills Required

Technical

  • Bachelor's degree in Accounting, Finance, Law, Criminology, or related field advanced degree preferred.
  • Professional certifications such as CFE (Certified Fraud Examiner), CISA, CPA, CAMS, or CFA highly desirable.
  • 6-10 years of experience in forensic audits, fraud management, or risk management
  • Proven cross-industry experience (e.g., NBFCs/ banking, healthcare, fintech, insurance).
  • Strong knowledge of life insurance operations, fraud typologies, and regulatory frameworks.
  • Expertise in digital forensic tools, data analytics, and audit methodologies.
  • Exceptional communication and stakeholder management skills.

Behavioral .

Essential

Desired

Strategic fraud risk thinking

.

Communication skills

.

Teamwork Skills

.

Influencing skills

.

Relationship Building skills

.

Decision making skills

.

Sensitive case handling skills

.

F Incumbent Characteristics

Essential

Desired

Qualification

Graduate

Forensic course or Certified Fraud Examiner (CFE)

CA / MBA

Experience

6 - 10 years of experience in fraud risk, investigations, forensic accounting, or internal audit.

Industry : Banks, NBFCs, Insurance

More Info

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Industry:
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About Company

ata AIA Life Insurance Company Limited (Tata AIA Life Insurance) is a joint venture company, formed by Tata Sons Pvt. Ltd. and AIA Group Ltd. (AIA). Tata AIA Life Insurance combines Tata&#8217&#x3B;s preeminent leadership position in India and AIA&#8217&#x3B;s presence as the largest, independent listed pan-Asian life insurance group in the world spanning 18 markets in the Asia Pacific region. Tata AIA Life Insurance is also one of the leading insurers in the Indian private sector.

Job ID: 143911455