Senior Manager, Software Engineering

Roles & Responsibilities:

• Lead and manage diverse teams within a matrixed organization.
• Collaborate with geographically dispersed teams, including those in the US and other international locations.
• Oversee the software development lifecycle
• Follow global standards and practices.
• Foster a culture of collaboration, innovation, and continuous improvement.
• Develop talent, motivate the team, delegate effectively, champion diversity within the team and act as a role model of servant leadership.
• Managing, grow, and develop the Amgen Technology team in India, ensuring global ways of working are embedded in the local organization.
• Understand the decision-making process, workflows, and business and information needs of business partners and collaborators
• Improve activities being measured by crafting, monitoring, and optimizing relevant feedback loops through test & learn activities
• Work with Product Owners, Service Owners and/or delivery teams to ensure that delivery matches commitments, acting as a blocking issue point and facilitating communication when service commitments are not met
• Ensure communication of key performance metrics and analysis of unmet needs
• Ensure ongoing alignment with strategy, compliance, and regulatory requirements for technology investments and services
• Facilitate best practice sharing, ensuring ongoing alignment with the Technology & Digital strategy
• Oversee operating budgets and product team budgets, ensuring regular review of actuals and latest estimates, managing according to agreed governance
• Ensure alignment of Technology service plans across organization
• Provide education to new partners with regards to IT service offerings
• Remain accountable for ensuring overall organizational compliance to quality/compliance requirements such as GXP and Privacy

What we expect of you

We are all different, yet we all use our unique contributions to serve patients.

Basic Qualifications:

• Master s degree with 8 - 10 years of experience in Business, Engineering, IT or related field OR
• Bachelor s degree with 10 - 14 years of experience in Business, Engineering, IT or related field OR
• Diploma with 14 - 18 years of experience in Business, Engineering, IT or related field

Functional Skills:Must-Have Skills:

• Prior hands-on experience leading full stack development using infrastructure cloud services (AWS preferred) and cloud-native tools and design patterns (Containers, Serverless, Docker, etc.)
• Demonstrated experience building strong teams with consistent practices in a matrix organization
• In-depth knowledge of Agile processes and principles for coordinated solutions and teams via SAFe
• Define success metrics for developer productivity; on a monthly/quarterly basis analyze how the product team is performing against established KPI s

Good-to-Have Skills:

• Experience in a leadership role within a pharmaceutical or technology organization
• Thorough understanding of modern application development, Gen AI application development, microservices, application integration patterns, and enterprise data frameworks for ELT pipelines
• Experience developing solutions on cloud platforms, preferably AWS such as Lambda, ECS, EKS, S3, DataBricks, Athena, Redshift and others
• Experience leading DevSecOps practices and implementing metrics for security, performance, cost, and usage
• Strong analytic/critical-thinking and decision-making abilities
• Ability to work effectively in a fast-paced, dynamic environment
• Established business partnerships and IS governance practices involving senior business collaborators
• Broad working knowledge of key IS domains and layers

Professional Certifications:

• Scaled Agile Scrum Master, Certified Scrum Master (CSM) or Professional Scrum Master (PSM) (preferred)
• AWS Certified Solutions Architect (preferred)
• Certified DevOps Engineer (preferred)
• SAFe Agilist, Certified Agile Leader or similar (preferred)

Soft Skills:

• Excellent leadership and team management skills.
• Strong transformation and change management experience.
• Exceptional collaboration and communication skills.
• High degree of initiative and self-motivation.
• Ability to manage multiple priorities successfully.
• Team-oriented with a focus on achieving team goals.
• Strong presentation and public speaking skills.
• Excellent analytical and troubleshooting skills
• Strong verbal and written communication skills
• Ability to work effectively with global, virtual teams