Roles & Responsibilities:
- Lead and manage diverse teams within a matrixed organization.
- Collaborate with geographically dispersed teams, including those in the US and other international locations.
- Oversee the software development lifecycle
- Follow global standards and practices.
- Foster a culture of collaboration, innovation, and continuous improvement.
- Develop talent, motivate the team, delegate effectively, champion diversity within the team and act as a role model of servant leadership.
- Managing, grow, and develop the Amgen Technology team in India, ensuring global ways of working are embedded in the local organization.
- Understand the decision-making process, workflows, and business and information needs of business partners and collaborators
- Improve activities being measured by crafting, monitoring, and optimizing relevant feedback loops through test & learn activities
- Work with Product Owners, Service Owners and/or delivery teams to ensure that delivery matches commitments, acting as a blocking issue point and facilitating communication when service commitments are not met
- Ensure communication of key performance metrics and analysis of unmet needs
- Ensure ongoing alignment with strategy, compliance, and regulatory requirements for technology investments and services
- Facilitate best practice sharing, ensuring ongoing alignment with the Technology & Digital strategy
- Oversee operating budgets and product team budgets, ensuring regular review of actuals and latest estimates, managing according to agreed governance
- Ensure alignment of Technology service plans across organization
- Provide education to new partners with regards to IT service offerings
- Remain accountable for ensuring overall organizational compliance to quality/compliance requirements such as GXP and Privacy
What we expect of you
We are all different, yet we all use our unique contributions to serve patients.
Basic Qualifications:
- Master s degree with 8 - 10 years of experience in Business, Engineering, IT or related field OR
- Bachelor s degree with 10 - 14 years of experience in Business, Engineering, IT or related field OR
- Diploma with 14 - 18 years of experience in Business, Engineering, IT or related field
Functional Skills:Must-Have Skills:
- Prior hands-on experience leading full stack development using infrastructure cloud services (AWS preferred) and cloud-native tools and design patterns (Containers, Serverless, Docker, etc.)
- Demonstrated experience building strong teams with consistent practices in a matrix organization
- In-depth knowledge of Agile processes and principles for coordinated solutions and teams via SAFe
- Define success metrics for developer productivity; on a monthly/quarterly basis analyze how the product team is performing against established KPI s
Good-to-Have Skills:
- Experience in a leadership role within a pharmaceutical or technology organization
- Thorough understanding of modern application development, Gen AI application development, microservices, application integration patterns, and enterprise data frameworks for ELT pipelines
- Experience developing solutions on cloud platforms, preferably AWS such as Lambda, ECS, EKS, S3, DataBricks, Athena, Redshift and others
- Experience leading DevSecOps practices and implementing metrics for security, performance, cost, and usage
- Strong analytic/critical-thinking and decision-making abilities
- Ability to work effectively in a fast-paced, dynamic environment
- Established business partnerships and IS governance practices involving senior business collaborators
- Broad working knowledge of key IS domains and layers
Professional Certifications:
- Scaled Agile Scrum Master, Certified Scrum Master (CSM) or Professional Scrum Master (PSM) (preferred)
- AWS Certified Solutions Architect (preferred)
- Certified DevOps Engineer (preferred)
- SAFe Agilist, Certified Agile Leader or similar (preferred)
Soft Skills:
- Excellent leadership and team management skills.
- Strong transformation and change management experience.
- Exceptional collaboration and communication skills.
- High degree of initiative and self-motivation.
- Ability to manage multiple priorities successfully.
- Team-oriented with a focus on achieving team goals.
- Strong presentation and public speaking skills.
- Excellent analytical and troubleshooting skills
- Strong verbal and written communication skills
- Ability to work effectively with global, virtual teams
