Senior Manager - R2R

Ready to shape the future of work
At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Senior Manager, Record to Report
Responsibilities

Work with transitional teams for on boarding and off boarding of properties ensuring smooth, thorough and accurate hotel transitions.
.Close monitoring of Group mailbox/Workflow for timely allocation to agents for completion of the request received & communication back to requestor.
.Review of Journals/Reconciliations prepared by associates & ensure 100% SLA adherence
.Work with internal controls team for effective implementation of CSA/compliance procedures.
.Thorough understanding of month ends close process/Fixed assets process/Intercompany challenges.
. Bank & Credit Card and Balance sheet recons (including Multi currency). Good to have exposure on Credit card recons
.Schedule periodical meetings with customers to take feedback on team performance/improvement opportunities.
.Identify process improvement opportunities/work with LDT team for implementation of the ideas generated by self/team.
.Single Point of Contact for any queries related to reports, metrics or data.
.Ability to follow up/escalate open items as per business requirements Work with transitional teams for client's on boarding and off boarding of properties ensuring smooth, thorough and accurate hotel transitions.
.Work long hours and weekends.
.Must be flexible concerning scheduling and assignments.
.Work closely with client's VP%27s of Finance.
.Complete record retention assignments. Must be able to lift and move accounting records.
.Complete internal audit research and assignments.
.Completion of special projects on an ad-hoc basis.
.Quickly assess property opportunities & challenges.
.Ensure hotels compliance with hotel and accounting policies and procedures, legal requirements and contractual obligations (including obligations under a management agreement).
.Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
.Maintain high standards of personal appearance and grooming, which include wearing the proper attire when working, especially in the field.
.Maintain a warm and friendly demeanor at all times.
.Ensure compliance with client's internal controls as per established S.O.P., and interface with the Internal Audit department to foster a cooperative atmosphere between management and Internal Audit.
.Establish, implement, enforce and evaluate policies and procedures designed to achieve company, operational goals, and legal requirements.
.Long hours and weekends required. Must be willing, able and available to travel on short notice, and spend multiple nights away from home.
.Shift preference: Night shift: 12 days in a month during close period: Non-closed period : 2 pm to 12 midnight.
.RTO: All 5 days. Strictly no Work from home

Qualifications we seek in you!
Minimum Qualifications
.Bachelor's degree in finance/accounting and relevant years of experience in hotel finance.
.Must be proficient in Windows, Excel, Word for Windows and PowerPoint.
.Proficiency in one or more back-office and front-office hotel systems recommended.
.Must be able to clearly convey information and ideas including complex or technical issues, orally and in writing.
.Must be able to evaluate and select among alternative courses of action quickly and accurately.
.Must maintain composure and objectivity under pressure.
.Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
.Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
.Must be able to work with, understand and interpret financial information, hotel operations data, and basic arithmetic functions.
.Working knowledge in JD Edwards and SAP S4 HANA
.Blackline journal & Blackline reconciliation module, Blackline local admin functions.
Preferred Qualifications

Required Skills
.Analytical bent of mind, with attention to detail.
.Multitasking ability
.Good communication skills

Why join Genpact
.Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
.Make an impact - Drive change for global enterprises and solve business challenges that matter
.Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
.Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
.Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.