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Genpact

Senior Manager - Proposal QA

5-7 Years
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  • Posted 5 hours ago
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Job Description

Inviting applications for the role of Senior Manager, Proposal QA

In this role,

As a Proposal QA, you will be responsible to ensure every proposal (RFP/RFI responses, decks, and submission packages) meets ASGN's standards for accuracy, compliance, brand consistency, and on-time delivery. This role partners with Proposal Writers, Proposal Analysts, Sales Enablement, and SMEs to run structured QA checks, enforce templates and style guides, and continuously improve the end-to-end proposal process. The Proposal QA also maintains checklists, conducts pre-flight reviews, and drives corrective actions and training to lift win rates and reduce rework.

Responsibilities

  • Quality Standards & Checklists: Own proposal QA checklists covering compliance (RFP requirements), brand guidelines, data accuracy, and formatting keep templates and style guides current.

  • PreFlight Reviews: Conduct structured reviews at kickoff, draft, and final stages validate section completeness, citations, pricing tables, and attachments flag risks early.

  • Compliance & Documentation: Coordinate completion of vendor onboarding forms confirm consistency across all documents.

  • Content Integrity: Verify facts, credentials, case studies, and customer references ensure approved boilerplates are used and updated.

  • Formatting & Brand Consistency: Enforce templates (deck and document), styles, accessibility, readability, and visual standards partner with design for layout issues.

  • SLA & Intake Alignment: Track QA tasks against proposal SLAs and intake cases ensure deliverables meet timelines and pass gate checks

  • Continuous Improvement: Partner with the Proposal Data Analyst to drive rootcause analysis on defects document playbooks, SOPs, and QA best practices maintain a reusable QA toolkit.

  • Tools & Repositories: Maintain the proposal content library and QA artifacts (templates, checklists, macros) collaborate in Teams/SharePoint to ensure singlesource truth.

Qualifications we seek in you!

Minimum Qualifications

  • Good years in proposal management, quality assurance, technical writing, or sales enablement.

  • Demonstrated experience in RFP/RFI submissions & proposals

  • Strong command of style guides, accessibility standards, and brand governance.

  • Proficiency with MS Office (Word, PowerPoint, Excel) collaboration tools (Teams/SharePoint)

  • Exceptional attention to detail, organization, and crossfunctional communication skills ability to manage multiple deadlines.

Preferred Qualifications

  • Experience partnering with Proposal Analysts on dashboards and quality metrics ability to interpret data trends and recommend improvements.

  • Familiarity with content libraries, templating tools, and automated QA checks (macros, proofing, accessibility plugins).

  • Exposure to GenAIassisted proposal tooling (e.g., prompt libraries, AI drafting) with emphasis on humanintheloop quality controls.


About Company

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Job ID: 136705013