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Have you ever ordered a product on Amazon and when that box with the smile arrived, wondered how it got to you so fast Wondered where it came from and how much it cost Amazon If so, Amazon's Supply Chain Optimization Technology (SCOT) organization is for you. At SCOT, we solve deep technical problems and build innovative solutions in a fast-paced environment working with smart & passionate team members. (Learn more about
SCOT: http://bit.ly/amazon-scot)
We are looking for a Senior Manager, Product Management in SCOT AIM IN team focused on the India business. In this role, you will play a major role in driving business and customer experience outcomes across IN Stores by owning the adoption of automation and steering to the right results. You will lead driving adoption of SCOT's suite of systems for sellers, own key availability metrics, and drive operational excellence outcomes including access to supply and lead times.
This role requires strong thought leadership in AI-led solutions to drive the next generation of supply chain automation and efficiency. It offers a unique opportunity to drive automation, standardization, and efficiency across the India marketplace by identifying opportunities and partnering with global SCOT teams to execute.
An ideal candidate will be a proven leader with deep analytical capabilities, effective communication skills, and the ability to influence senior leaders across multiple functions. You will partner heavily with senior leaders across India Category, Operations, Category, Finance teams and Seller leadership, driving insights and understanding through the development of metrics and reporting solutions, ideation of new products and features, data review, and in-depth analysis. You will also collaborate with fellow WW SCOT team members similarly focused on driving business outcomes on specific segments. In addition, you will provide guidance and mentoring to PMs and BIEs, and play a leadership role for your business segment across the broader global SCOT organization.
Key job responsibilities
System Adoption: Drive adoption of SCOT's suite of buying and planning systems across sellers
Metrics Ownership: Own inventory availability metrics for India set goals, identify system defects, and drive corrective actions to improve customer experience.
Operational Excellence: Lead operational excellence programs including access to supply and lead time reduction by partnering with operations and vendor management teams.
People Leadership: Build, lead, and develop a high-performing team of Product Managers and Business Intelligence Engineers (BIEs), providing active mentoring and playing an outsized leadership role across the broader SCOT organization.
Data-Driven Insights: Create and analyze performance metrics to inform strategic decision-making, identify operational gaps, and prioritize new feature additions.
Innovation & AI Leadership: Drive thought leadership in AI-led solutions to pioneeringly automate the next generation of supply chain efficiencies.
Collaboration: Foster strong relationships with stakeholders and cross-functional peers, creating a collaborative, high-standards culture.
- 5+ years of team management experience
- 10+ years of product or program management, product marketing, business development or technology experience
- Experience with feature delivery and tradeoffs of a product
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- MBA
- Experience engaging and influencing senior executives
- Experience working in e-commerce / retail / supply chain / financial services business
- Experience with AI/ML technologies
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in managing and troublshooting network
- Experience building and leading large teams and have worked in matrixed operating structures
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Job ID: 149237711
Skills:
product strategy , Personalization, Checkout, Product Management, Customer Experience, conversion optimization, experimentation, Payments, Search Recommendations, Data-driven Decision-making
Skills:
process mining , maturity assessments , Red Hat, Agile Methodologies, Talent Management, Hro, AI-powered workflows, EDM Payroll, Recruitment, HR Back Office, continuous process improvements, IBM Software, Talent and Transformations
Skills:
Rtp, Product Development, wires, Product Management, ACH, Bill Pay, agile delivery models, A2A payments, bank integrations, Platform Engineering
Skills:
Software Development Lifecycle, Gcp, Agile Methodologies, AWS, AI tools, performance engineering principles, platform scalability programs, distributed tracing, cloud infrastructure performance engineering, Hyperforce, CI CD pipelines, data fluency, observability
Skills:
twilio , Genesys, Jira, Amazon Connect, AI ML product development, Generative AI concepts, Agile Scrum methodologies, Product analytics tools, IVR platforms, SIP VoIP, Productboard, Telephony systems
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