Senior Manager- OTCR Framework, Business Analyst

Ready to shape the future of work
At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Senior Manager- OTCR Framework, Business Analyst
In this role, the Senior Business Analyst is accountable for driving delivery and governance of large-scale transformation across the Operational Technology & Cyber Risk (OTCR) domain. The role focuses on translating business, risk and technology objectives into structured and analytical insights, execution roadmaps and measurable outcomes to support senior decision-making.

Responsibilities
1. Delivery Leadership
.Translate business and technology objectives into structured analytical roadmaps that include clear milestones, objectives, and designated ownership.
.Ensure the timely delivery of complex, cross-functional initiatives that encompass technology enablement, regulatory readiness, risk domain expertise, and change management, addressing risks across the first, second, and third lines of defense (1LoD - 3LoD).
.Drive accountability across multiple workstreams, effectively managing dependencies to ensure that outcomes and visions are realized.
2. Governance & Standards
.Own and support governance forums (Steering Committees, Working Groups, senior executive updates), including agendas, meeting packs, minutes, decisions, and action tracking.
.Provide high-quality reporting and dashboards that provide stakeholders clear visibility into risks and outcomes.
.Ensure compliance with Change Delivery Standards (CDS) and the Bank's governance frameworks.
.Maintain clear documentation for traceability of decisions, assumptions, and delivery artifacts.3. Financial & Vendor Management
.Support forecasting, cost analysis and value tracking for OTCR transformation programmes.
.Maintain transparency through data driven reporting using dashboards and analytical tools.
.Assist with performance tracking, dependency management where applicable.4. Risk, Issues & Dependencies
.Maintain RAID (Risks, Assumptions, Issues, Dependencies) registers at the program level.
.Proactively identify and escalate analytical and data risks, providing evidence-based mitigation options and impact analysis.
.Ensure audit readiness and evidence traceability for all key decisions and deliverables.5. Stakeholder & Leadership Engagement
.Act as a trusted analytical and delivery partner to senior stakeholders across OTCR
.Build alignment across the first, second, and third lines of defense, ensuring consistent, explainable and well documented data insights.
.Manage expectations and communication across global stakeholders.6. Change Adoption & Capability Building
.Partner with business and technology teams to embed data driven insights into Usual (BAU) decision-making.
.Support continuous improvement by identifying process, reporting and execution inefficiencies.
.Mentor and guide PMO and delivery resources, strengthening overall program execution capability

Qualifications we seek in you!
Minimum Qualifications
.Bachelor's degree in Business Administration, Finance, Information Technology, Risk Management, or a related field
.Relevant years of experience as a Business Analyst, preferably in banking, financial services, or risk domains
.Strong experience in business analysis, requirements gathering, and documentation for large-scale transformation programs
.Proven ability to work across cross-functional teams (business, technology, risk, and operations)
.Experience in governance support, including preparing steering committee materials, tracking actions, and maintaining documentation
.Hands-on experience managing RAID (Risks, Assumptions, Issues, Dependencies) registers
.Strong analytical and problem-solving skills with the ability to translate complex data into actionable insights
.Experience with data reporting and dashboards (e.g., Excel, Power BI, Tableau or similar tools)
.Understanding of risk management frameworks, operational risk, or technology/cyber risk concepts
.Strong communication skills with experience engaging senior stakeholders
.Ability to manage multiple priorities and ensure timely delivery in a structured environment

Why join Genpact
.Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
.Make an impact - Drive change for global enterprises and solve business challenges that matter
.Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
.Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
.Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.