Senior Manager- ORM

Key Responsibilities

• Review client moderation manuals before and during moderation activities.
• Check all messages for inappropriate content and modify or delete messages violating guidelines.
• Escalate critical issues to the Community Manager.
• Maintain accurate records of deleted messages and banned users as requested.
• Ensure proper filing and documentation in the moderation database.
• Collaborate with Community Manager(s) on rota changes, content issues, and legal concerns.